This team me and my mate versed not only were all using strike packs or modded controllers for anti recoil they were also elo trapping through F7vela via amuru hatch plants and coms on us. #cheaterexposed#R6Community#ranked
It will take about a week and a bit but once you send that you still need help they assign a live agent straight away. I spoke to 5 different agents in the space of a day but they read the chat and understood what was going on. They do get back but you need to respond in time.
This is the only way to ensure your case is handled when raising a ticket with @UbisoftSupport#R6Community#accountrecovery
For ref I raised a ticket the same day as SI 2025 final was happening.
Be as precise but informative of what you need to happen and why. See chain below.
They will not respond if you are not specific in what you need or at least not in a timely manner.
They don't assign a live agent until after they send a auto response asking if you still need help. I'm assuming they do this because of the amounts of tickets raised by people.