@JCP_L@NJBPU@GovSherrillNJ - estimated time til power - 6PM on 7/28, crews on site, crew dispatched,we are aware of damage, crews on site, 1PM 7/29, we are aware of damage, 7PM 7/29 - actual ETAs are MIA along with trust in FirstEnergy 2nd time this month!!
@JCP_L@NJBPU@GovSherrillNJ And now it's changed to 9:00 pm - because of course it has 6 days in a single month that power has been out, and other JCP&L customers more like 8 or 9
@JCP_L@NJBPU@GovMikie - I guess JCP&L social media doesn't think hundreds out of power for more than 24 hours - flirting with 2 days is worth posting about or giving updates on huh? Absolute CRICKETS instead of updates
@JCP_L@njgovsherrill@njbpu Hey FirstEnergy- it would be great if my chances of not losing power were a little better than my chances of hitting the lottery, or maybe your updates could be a little less useless "JCP&L keeping you in the dark about keeping you in the dark" SMH
@NJGOP Emergency refers to emergent situations, the JCP&L service issues have been on-going for DECADES with not a lot of actions taken by EITHER party or the BPU - how about you stop the partisan CRAP, roll up your sleeves and get busy . DO YOUR JOB!
@JCP_L "Fast and efficiently", in a JCP&L video??! Quick question, the number of JCP&L customers since the FirstEnergy takeover, increased yes? The ratio of IN STATE workers to customers, increased or decreased? "Fast and efficient" @GovSherrillNJ@JCP_L@NJBPU
@JCP_L@NJBPU@GovSherrillNJ the lack of transparency around repair efforts exacerbates an already HORRIBLE situation. For instance, power BACK out less than 24 hours after restoration - repair or new norm? These are real life problems, not PR drills. FIX THIS!
@JCP_L@NJBPU@GovSherrillNJ status went from "crews on site" to "additional crews requested" with an ETR of 7/4 11pm to "We are aware of outages" and NO ETR. Any ETR on an ACTUAL ETR?? How about some transparency??
@JCP_L In a stunning development JCP&L leadership discovers much of their equipment is ACTUALLY found outdoors, here is their spokesperson with more details...
"We are aware severe weather is causing power outages in your area. Estimated restoration times will be available once crews assess damage." Are you guys having a contest for most useless status update after missing and revoking an ETR? @JCP_L
@JCP_L Thank us for our patience? It took you 14 hours to provide an ETR. You blew through that 11.5 hours later, and now you've reverted to, essentially, "well, we'll let you know, at some indeterminate time in the future when our next false promise is available, what patience?"
@JCP_L hey - can I get an estimate of an estimate of an estimate of WHEN you guys will be able to give an ACCURATE estimate of when power will be restored? Because your track record is ABYSMAL! When is the BPU going to start holding you accountable??
@JCP_L Hey @JCP_L - I hear you need at least one new pole up in Hunterdon since early this morning, but it's stuck in Basking Ridge because you have no one to drive it up - thoughts?
@JCP_L In what way is this estimate more reliable and trustworthy than the previous what, 8 or 9 estimates that have also been proven wrong? My latest ETA is 11:00 pm tonight. Is that accurate, or yet another coin toss? People deserve accurate and responsible answers - thanks
@JCP_L 24 hrs into an outage, you still seem incapable of accurately stating repair ETAs. Lebanon Twsp your "my town" section is showing 12/22/25 at 11:30 pm, in the last 24 hrs % out has ranged from 26 to 18 to 21% local ETA keeps getting pushed in 3 to 7 hrs jumps what is true?
@alzassociation How do I get off of your snail mail and email lists? I've unsubbed from email - and you keep sending. Snail mail too. Do I file a CAN-SPAM on the email? Or can you respect of someone still grieving and just go away?
@alzassociation - I made a donation to you in my brother's memory the year he passed. I've since made multiple requests to be taken off of your mailing list. How many times do I have to ask before your honor my request or do I need to start a post a day campaign?
@DSteinhardtEsq@GovMurphy Will reach out. Primary concerns are clarity of communications, performance benchmarking both during and between outages. Population to service fleet ratios, outage heat mapping, and equipment age. Solutions over PR right @JCP_L ?
@JCP&L @DSteinhardtEsq@GovMurphy how about an audit of crews an equipment per capita prior to and after the First Energy buy out o 97? When do fleet size and response time standards start getting quantified so we have objective measurements the public can access?