@BTCare What you mean equipment?? Surly if they is a fault with the hub it’s BT fault not mine? But why wasn’t I made aware of this by your own manager to start off with?
@bt_uk so after waiting in all Tuesday morning for engineer no one turned up. Apparently now I have to do everything for another person to come out #awfulservice
@bt_uk - awful company that think it’s acceptable to treat customers like they were born yesterday! Can’t wait for contract to be up and then find a supplier who actually earns the fees they charge
@BTCare Believe it or not for the amount time spent wasted on phone I don’t have one! I have email address off Gavin Patterson is he the one to speak too??
@BTCare I have been treated appauling by 2 staff members and one line manager! I wanted an engineer sent out and booked an appointment took a half day off and didn’t turn up! Then when tried to book another one I got told £130 fee was going to be placed!! What’s going on?? answers!!!!!