Will Koffel

Serial east-coast Startup CTO, now working on Google's most interesting product and strategy questions.

[Will Koffel @wkoffel]

https://t.co/oMfHyyRYVF

Reminder that Avagadro Corp by @hertling should be required reading at this point...it was a decade ahead of it's time (as with so much great sci-fi)

[Will Koffel @wkoffel]

https://t.co/XrU34V9y5I

[Will Koffel @wkoffel]

@BostonGlobe And all for the low price of a $60B IRS modernization. If a business were run that way, shareholders would sue.

[Will Koffel @wkoffel]

@SecYellen @POTUS I’m all for everyone paying their fair share. But you allocated $60B to overhaul the IRS, and then claim $1B back is a success? That’s Fed Govt math, if ever I saw it.

[Will Koffel @wkoffel]

@CollegeBoard My son took Practice test #1 in Bluebook. It shows “completed test”, but no score was ever delivered. “my responses” link just shows “you don’t have any scores”. How can he get his score?

[Will Koffel @wkoffel]

@timg_tweeter @gabor @CollisionHQ @StevenLevy Totally. Every time I see @gabor teasing new batches of invites, I check my email for another round of "maybe next time" :-)

[Will Koffel @wkoffel]

Meanwhile, in the world of "AI beyond mere toys", @digits continues to innovate for the massive market of small business finance.

[Jeff Seibert @jeffseibert]

Huge news at @digits today!

We're launching the next chapter of our product, because our team has created something truly magical.

Everyone's saying the future of finance and accounting is AI… Well, you need to see this:

[Will Koffel @wkoffel]

@gabor Curious about why the feeling is “nervous”. Technical? Social? Too much coffee?

[Will Koffel @wkoffel]

@JetBlue took an inexplicable 10.5 *months* to approve a missing points request. Terrified that maybe I got the *fast* treatment because I have Mosaic status. C'mon JetBlue, I'm a fan, but get it together over there!

[Will Koffel @wkoffel]

@gabor Pretty sure I was on the waitlist. Also got nothing? Ready for the Mastadon vs. Bluesky vs. T2 vs. Twitter mega post.

[Will Koffel @wkoffel]

@gabor Fail Ale? 🍺
Fail Gale? 🌪️

Meanwhile, I finally broke down and joined Mastodon, as I have no idea where I am in the T2 queue (granted, I'm also a social media skeptic, so give the believers first shot...)

[Will Koffel @wkoffel]

@JetBlue changed my flights to include a 40m layover, then delayed the first one, guaranteeing chaos. Mosaic dedicated phone line: 66 minute wait. 🔥 You can’t tell me this is “working as intended”.

[Will Koffel @wkoffel]

Just learned that the @globedirect junk mail scourge from the @BostonGlobe is finally dying this year. Even in these strange times, miracles can still happen!

[Will Koffel @wkoffel]

@Verizon Pro Tip: Don't be tempted to contact support. I wasted another hour trying to get @VerizonSupport to help, to no avail. Should have just waited until this morning when the website started working again. Support is an illusion, they are subject to the same broken backends as us.

[Will Koffel @wkoffel]

@Verizon I've spent 3 days trying to update my autopay card on your site, which is broken. Yes, I've cleared my cookies. Half the time, it redirs to dashboard, the other half throws a JS error when saving new card. It shouldn't be this hard to give you my money.

[Will Koffel @wkoffel]

@JetBlue You changed my itinerary schedule, removed my seats, and gave me an unnecessary 7hr layover. 40m clicking like molasses on your website, only to have "payment" fail - I owed $0. Took a phone agent another 45m to sort it out. And this is the Mosaic experience? Ugh.

[Will Koffel @wkoffel]

@fathomevents @ToscaVerducci How about those of us who never got to see The Thing on Wednesday because Fathom failed to send the movie to our theaters? Weird that you are replying to events that aren’t Fathom, while ignoring the failures in your own events!

[Will Koffel @wkoffel]

@WifexOfxAgony @MonsterZeroNJ @SpookyDeadline @fathomevents Cancelled in our theater in Massachusetts too, and at least one in Georgia, although I've seen a few folks who said it happened.

[Will Koffel @wkoffel]

@CodyLeachYT Happened in our theater in MA as well. Shitshow is the technical and accurate term for this. So disappointed.

[Will Koffel @wkoffel]

@fathomevents @AMCTheatres I'm a movie buff. I love the theaters. But honestly, after this, I'm joining the "theaters are a dead business" camp. You failed at the only job that mattered.

[Will Koffel @wkoffel]

Was so excited to see Carpenter's iconic THE THING in theaters for 40th anniversary. But @fathomevents apparently forgot to push the upload button. The whole showing was cancelled. WTF guys? What's the plan to make this right, and why would we ever trust a Fathom event again?

[Will Koffel @wkoffel]

@fathomevents Furthermore, @AMCTheatres (who is going to point fingers at Fathom), you guys are a clown show. 1) You sold me tickets, it's your responsibility to get the movie there by showtime, 2) An $18 refund doesn't come close to rebuilding my trust. What a joke.