@easyJet I’m really fed up now I message daily and no one responds I have sent a DM and no one responds. I have been waiting for my refund since May. Can someone contact me???
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@easyJet can you get back to me please. I have been leaving messages in relation to my refund from May. There are many who have already had refunds from flights that departed later then me!
@easyJet can you review my refund? I’ve been waiting since end of May when flight got cancelled, I’ve waited for 60 days now and still no refund but your original policy was within 28 days. Help please
@easyJet can you review my refund? I’ve been waiting since end of May when flight got cancelled, I’ve waited for 60 days now and still no refund but your original policy was within 28 days. Help please
@easyJet Why is it taking over the agreed 28 days for easy jet to review the refund requests? My flight was cancelled at end of May and it’s been 6 weeks since I asked for a refund. People with flights cancelled in June and July are getting refunds before April and May. Not fair
@easyJet I don’t want to hear your blanket message you send everyone when they are disappointed when after 28 days of waiting still have no refund and message @ easyJet complaining. I want my money back in my account where it should be already by now
@easyJet i have been calling and can never get through to customer services. I have requested a refund via the website, this was over 28 days ago and still no email mentioning my refund and when I will get it. I was due to fly on 28th May to Paphos and still no refund 😡
@easyJet your blanket response is totally misleading. 28 days to receive a refund from date of submission but if it doesn’t arrive can’t contact anyone to discuss it unless it’s after 90 days. This is a way to lose your customers. Give people their hard earned money back 😡
@TUIUK I already have multiple times check your inbox. I keep getting told wait up to 14 days from 30/06/20 for refund credit note to come to your email and quite frankly I’m sick of it
@TUIUK get yourself together and issue the refunds owed to people. I have been ringing and emailing and keep getting fobbed off. My credit note was meant to arrive on 30/06/20 and this is still hasn’t arrived!!!! I am disgusted at how you treat your customers
@xmoochax@BBCWatchdog & missing 12 hrs in Langkawi due to late arrival. How can TUI be allowed to sail a ship on future cruises knowing it has a fault and all the advertised ports can't be visited. Miserly goodwill/apology payment offered. TUI i don't accept your apology!