@KLM I want to get onboard a lawsuit so everyone you’ve affected and I can get compensation for your blatant lack of communication and resolution of your terrible service #sueklm#lawsuitklm
@CarstenVoss@KLM We had airtags in our luggage too and it was just sitting there at AMS. Try calling the airport to get contact info for the baggage handler department directly. One of our bags was in Dublin and my wife got a response within a couple hours of emailing the baggage company
Day 7 with lost luggage from @klm flight. Customer service has asked for information I’ve already provided in my original claim, but I am hoping this gets me closer to an estimate of when I’ll see my belongings again. please help!!! @KLM#lostluggage#klm@HeathrowAirport
@KLM my wife is seriously considering spending $2k RT to go to Cork to get our bag for us that you can’t seem to locate, even though we’ve told you where it is with our AirTag #missingluggage#klm#travel#airtag
@KLM Why should I have to be informing you that I got my luggage? I’ve been told over and over that I would be notified of any updates but have never been notified. We’ve had to call ourselves to get the updates we need & find out our bag was coming.
Day 24 TY @KLM for sending us one of our bags today. We r one of the lucky ones. Now pls finish the job and send us our other one that’s been in Cork, Ireland for over 2 weeks. Black Tumi duffle roller w/red 49ers tag #missingluggage#klm#travel
@KLM Day 21. We were told yesterday that both our bags were on a plane to LAX, come to find out today that one is still in AMS & the other is still in Ireland according to our AirTags.⁉️ #missingluggage#klm#travel
@KLM we flew back home on @WestJet & they had to redirect us to a flight thru United. My bro’s, sister’s & parent’s luggage get lost but Oliver at WestJet in SFO was able find their luggage within 24hrs and are on their way to them. Why can’t you do this @KLM? #missingluggage
@earlkillian@KLM@AirFranceKLM @KLM_US @AirFranceUS We have AirTags in our luggage so we know exactly where they are but they can’t seem to find them or send them our way. We’ve debated on flying to Ireland to get them ourselves.
Day 14 without our luggage from @KLM & they’ve been sitting in Ireland for a week while we already left there a week ago. Is our luggage ever going to make it back to the USA???? #missingluggage#klm#travel#whereamystuff
@KLM Day 17 & On our way home to the US without our baggage. If our bags don’t return home soon, I will contact my “colleagues” & “relevant department” to figure out a lawsuit as there are plenty of others who would like to join. #missingluggage#klm#travel
@KLM Our AirTags show us where our luggage is but you can’t. Are you going to pay for our travel costs to fly to Ireland ourselves and get our luggage and do your job for you??? #missingluggage#klm#travel