Yvonne

[Yvonne @ysaxon]

@LloydsBank app says technical problems, when will this be sorted please?

[Yvonne @ysaxon]

@unitedutilities special thanks to Jordan on your priority services team. He was so helpful and caring yesterday

[Yvonne @ysaxon]

@BritishGas you send an email promising offers and competitions if join membership, so I join click on the membership offers and then go round in a loop of joining again and again and again!!!!!

[Yvonne @ysaxon]

@tvlicensing how come you send a letter which used to have the tv licence attached to it with a QR code that you have to use to choose to receive a paper licence? Talk about a waste of time and money and a way to worry and alienate the elderly!

[Yvonne @ysaxon]

@MoneySavingExp what’s wrong with the app, I’ve been trying to log in and it just keeps going back to the log in screen. Have even changed password but still no joy

[Yvonne @ysaxon]

@seetickets @takethat How come the tickets that were held in my basket that I booked are actually different from those confirmed by email to me?

[Yvonne @ysaxon]

@RHSBridgewater big shout out and thanks to the wonderful team there who made my mum feel so special for her visit on her 100th birthday. She has been talking about it all week and is so thankful for everything you did 😊

[Yvonne @ysaxon]

@marksandspencer what idiot came up with the new cafe at Handforth??? You start feeling like you’re at McDonald’s with no option to be served by a real person. Then the drinks arrive AFTER you’ve already eaten your food and the decaf coffee isn’t decaf after all!

[Yvonne @ysaxon]

@gigsandtours where are out Robbie Williams tickets? Not showing in co op live app and no response from your customer service

[Yvonne @ysaxon]

@unitedutilities your website is saying that there is someone on site digging up the road to fix the burst water main. Absolute lie! 26 hours after reporting it no one has come and done anything . Meanwhile gallons of water are pouring down the road and flooding garden

[Yvonne @ysaxon]

#NorthernFail @AndyBurnhamGM no trains again today. We haven’t had a train on a Sunday since September and many trains missing from week days too. We don’t have any buses in the evening either, so much for an integrated travel for greater manchester!

[Yvonne @ysaxon]

@GMB parents are entitled to up to 4 weeks leave each year but carers only get 1 week. Basic discrimination. Parents choose to have a child but carers of adults just find themselves without a choice.

[Yvonne @ysaxon]

@Morrisons why are sending text messages out at 2am, waking people up to tell them their delivery pass will renew next week???? Surely an email is sufficient and if you must send a text please do it in daytime hours!!!!!

[Yvonne @ysaxon]

@waitrose what’s happened to the waitrose weekend? Not had one for 3 weeks ☹️

[Yvonne @ysaxon]

@TheCoopLive should have built more entrances. Total shambles trying to get in, all queues merging together wrapping around the building we’ve all missed the start of the gig!

[Yvonne @ysaxon]

@marksandspencer what’s the point of the plastic window on this box? Why not just leave it open like the end sections instead of adding to plastic waste?

[Yvonne @ysaxon]

@waitrose The only reason people use them is because there aren’t enough tills open. Just please don’t go the M&S route where there is no one on a til

[Yvonne @ysaxon]

@waitrose please please don’t go the way of Marks and Spencer’s and other supermarkets by turning us all into checkout staff. We need staffed tills to provide us with service and a relationship with our stores and colleagues need to keep a close relationship with customers

[Yvonne @ysaxon]

@askesure after being on hold with your chat for 45 minutes, then on hold on phone for 40 minutes I finally got through to an advisor who then had to put be on hold whilst she found the answer to my query. She came back on the line and then it went dead! How do I speak to someone

[Yvonne @ysaxon]

@waitrose please don’t do what M&S is doing and turn your customers into cashiers. Keep staffing your tills so we have the service we want and your staff keep their jobs