Beth Alexander

[Beth Alexander @477883]

@TfL at #highbury and #islington station. Trains cancelled, only route home has a platform with OoO lift. Staff refuse to help
Me carry a pram w 6month yo. Please explain how this is helpful

[Beth Alexander @477883]

@SouthernRailUK On the outward there was a young brunette woman at Lewes who was super helpful and return journey a train conductor called Luigi on the VIC->LWS train. All the staff at Lewes are always so helpful

[Beth Alexander @477883]

@SouthernRailUK super helpful staff at Lewes & L Victoria helping me board the train with my pram. Made my journey stress free

[Beth Alexander @477883]

@bandq_help Sure

[Beth Alexander @477883]

@BandQ have sent a q re a product last week but still waiting to hear back despite 48 hour response turnaround - pls advise

[Beth Alexander @477883]

@BootsUK And @BootsUK is @BootsHelp genuine?

[Beth Alexander @477883]

@BootsUK Used the in-store recycling scheme today but poor instore Wi-Fi meant I got no confirmation, so I thought it hadn’t worked. I’ve since found the voucher in my inbox after leaving and will miss the deadline . Any chance it could be extended by 24 hours? 🙏

[Beth Alexander @477883]

@BootsUK are you able to help?

[Beth Alexander @477883]

@SouthernRailUK Could you let me know when the next train is to HH?

[Beth Alexander @477883]

@SouthernRailUK pregnant and stuck on a train trying to get from London to lewes for past 2.5 hours, does southern cover cabs home?

[Beth Alexander @477883]

@SouthernRailUK There’s no trains to HH from east Croydon? To remind you I’m 7.5 months pregnant so I can’t really stand for long periods of time waiting - do southern expect heavily pregnant people to wait at 1am for travel??

[Beth Alexander @477883]

@SouthernRailUK I’m stuck on a diverted train to Crystal Palace (after being on here 2.5 hours) - I’m pregnant and trying to get to Lewes. How do I get there being 7.5 months pregnant? Does southern compensate cabs ?

[Beth Alexander @477883]

@SouthernRailUK Hi I’m on the east Grinstead one from Victoria (was hoping to change at east Croydon) but I’ve been on here for a hour. I’m staying on until east Croydon (as the crowds too big at C/Palace) but I can’t see any trains to Lewes? Please advise. I’m 7.5 months pregnant for context

[Beth Alexander @477883]

@GWRHelp I’m on the 930 train from London, can I book seat reservations with you? Thx

[Beth Alexander @477883]

@TfL how do you log delay claims on contactless since your site is down?

[Beth Alexander @477883]

@IKEAUK bought the Solklint light. No where on the box or in store did it say you needed the Forut hook to fix it - only found this after reading customer reviews. Frustrating as left with 2 lights I can’t use

[Beth Alexander @477883]

@ZARA_Care received a faulty good in my order. Can I return it without having to pay for the return fee?

[Beth Alexander @477883]

@marksandspencer About a new store opening

[Beth Alexander @477883]

@marksandspencer are you opening in Leytonstone (E11) ?!!

[Beth Alexander @477883]

@British_Airways @britishairways booked premium economy and sat next to a toilet on a 10 hour flight - pls advise how this is ‘premium’