Hello @Classof1945, thank you for bringing this to our attention. We kindly request that you reach out to us via direct message with your:
⚪️Full Name
⚪️E-mail Address
⚪️Phone Number
so that we can provide further assistance with this matter.
Customer Support
~Clara
@KapitaGe Bonjour👋
Merci de nous avoir contactés. Veuillez vous abonner en retour afin que nous puissions vous envoyer un message privé. Nous aurons besoin des informations suivantes :
⚪️Nom et prénom
⚪️Adresse e-mail
⚪️Numéro de téléphone WhatsApp où vous joindre
Cordialement,
~Nicole
Bonjour👋 @KapitaGe
Merci de nous avoir contactés. Veuillez vous abonner en retour afin que nous puissions vous envoyer un message privé. Nous aurons besoin des informations suivantes :
⚪️Nom et prénom
⚪️Adresse e-mail
⚪️Numéro de téléphone WhatsApp où vous joindre
~Nicole
Hola @aoluggo , sígueme y envíame todos los datos por mensaje directo, incluyendo:
-Nombre completo
-Número de WhatsApp
-Correo electrónico
Saludos cordiales,
^Clara
@air_fran_ce Me han contactado, se reusan a realizar la asistencia vía correo o WhatsApp y ya me han bloqueado vía DM.
¿Qué clase de asistencia es ésta?
#klm#airfrance@Aeromexico@airfrance@Profeco ¿cuál es el procedimiento para estos casos?
Hello,@svsanchezc thank you for bringing this to our attention. We kindly request that you reach out to us via direct message with your:
⚪️Full Name
⚪️E-mail Address
⚪️Phone Number
so that we can provide further assistance with this matter.
Customer Support
~Clara
@airfrance reply to complaint blaming issues at airport not involved or being flown through and claiming every effort was made to contact us but we only found out when the flight status changed on the app. Offering a chance to respond through a link but complaint not updated-bad
Hello,@svsanchezc thank you for bringing this to our attention. We kindly request that you reach out to us via direct message with your:
⚪️Full Name
⚪️E-mail Address
⚪️Phone Number
so that we can provide further assistance with this matter.
Customer Support
~Clara
I haven’t received any positive answer about my refund, they propose to talk through WhatsApp or Facebook messenger, but the links doesn’t work!
I need a proper answer asap!!! @airfrance@Airfrance_hlps@AirFranceFR 🚨
I haven’t received any positive answer about my refund, they propose to talk through WhatsApp or Facebook messenger, but the links doesn’t work!
I need a proper answer asap!!! @airfrance@Airfrance_hlps@AirFranceFR 🚨
@RaiInderpreet Hello @RaiInderpreet , thank you for bringing this to our attention. We kindly request that you reach out to us via direct message with your:
⚪️Full Name
⚪️E-mail Address
⚪️Phone Number
so that we can provide further assistance with this matter.
Customer Support
~Clara
@airfrance My complaint about denied boarding on my BDQ–YYZ itinerary was rejected citing a DEL–PNQ flight which is not even my booking. IndiGo confirmed the segment was not added by Air France. Please review my claim correctly. Very frustrating experience.
@MoussaIbnAlpha Bonjour,@MoussaIbnAlpha
Pour que nous puissions examiner votre dossier, merci de nous envoyer les informations suivantes par message privé :
⚪️ Votre nom complet
⚪️ Votre adresse e-mail
⚪️ Votre numéro de téléphone
~Nicole.