Really disappointed by @premierinn - Spoke to you on the phone and several online chats over the last few days! I have now had to open a complaint due to the invoicing system. Something so simple for most organisations yet seems to be a difficult request for you to undertake!
@lampsy can you please advise on the status of my order? I ordered last week and have still not received an update on dispatch. This is the 3rd time chasing - please don’t anybody order from here. I will let you know if I get a reaponse. Shocking service!! #Lampsy
@TUIUK@TUIUK are you kidding?! We landed yesterday (with no help from yourselves!) if you want my booking details to look at my booking send me a private message. My flight details were already posted in my tweet. #Shambles
@TUIUK what a joke! No communication. On your app our flight from Rhodes to Birmingham (TOM7645) says it’s been delayed yet on message board here Gate 7a - has no details. Already 10 mins late for it and no plane here! What’s the deal? What is happening? Never booking again.
@TUIUK We’ve just booked our first family holiday with our 1 year old son through you. But concerned when we asked for our Taxi transfer to have a car seat but your rep on the phone say you cannot confirm this as you don’t know the taxi company details! Where’s the #safety? #tui
Just found out our @British_Airways flight and hotel has just been cancelled. Ive been trying to get through all afternoon and no response! Terrible service and no option for them to give me a call back either!
@SkyUK@SkyHelpTeam just rang for the 3rd time in 3 days to sort my OOC rates but you dont care for your existing customers. Your asking me to pay more then what I was on when I joined!! so i’ve had to leave. Will no longer recommend #Sky.
@virginmedia@virginmedia thanks for replying. I’ll definitely be. @SkyUK havent even replied to my message. Im not angry - im disappointed that my issue is clearly not important to you. Poor customer service.
@SkyHelpTeam I’ve finally managed to contact one of your online agents but did not have the authority to deal with my issue with my @SkyUK. Give me a deal #Retentions or #Cancellations! team @virginmedia i’m looking to see what you can do for me!
@SkyUK you increase my bill with ridiculous out of contract rates without letting your customers know! Busy online agents and cannot call you after 8pm to discuss! Shocking. Looking elsewhere! @virginmedia can you do any better?
Im dispappointed with @Fossil with my order! Package not arrived and when emailed them to raise this - no response. Poor service. @UPS thanks for trying your best. Atleast you acknowledged my complaint!
Thanks @O2@TheO2 I have just joined and your signal in my area is great. Had awful experience with @EE! Glad I switched! Great service, shame you couldn’t give me a good deal on phone accessories. Love my phone.
@EE@EE wouldn't it be better if you looked into my open complaint to attempt to resolve? As per your handling procedure? I shall escalate the matter in 2 days If I dont receive a response.
I am disappointed in @EE and how they have dealt with my complaint. I am out of contracted, They cannot confirm if they can compete with other network deals, Not given me Pac Code and not responded to my emails. Was on hold for 20 mins! Gonna have to escalate this I think!