@easyJet please can you DM me regarding your cancelling my mums flight for tomorrow from Ibiza to Luton you can’t find her a hotel to help accommodate her while she waits for a flight the following day. We are talking about a 65 year old woman being stranded in another country
@ThreeUK Considering this should be the core of your business and you’re not living up to your end. Don’t you think you should be offering some sort of compensation. Expecting quite a few calls and can’t take them until when ? You need to be providing your customers with info
@ThreeUKSupport your network has been down in the Bedford area for me most of the day. Go onto your coverage checker and it says that everything is fine. Try to talk to someone but no one available. What is going on ?
@wizzair Automated messages again showing you don’t give a shit about your customers. Let down doesn’t even begin to describe how I feel. You’ve left my wife and son in another country with no alternative for 5 days. A dog wouldn’t even be treated like that
@wizzair are a bunch of absolute incompetent cunts. My wife is stranded in Lithuania due to a flight cancellation today and the earliest option you are giving her is to fly back on Thursday nearly a week later. This is completely unacceptable. Impossible to get in contact as well
@wizzair Plus that flight that you cancelled landed in Riga and went onto Luton and then Prague ! Clearly just don’t wanna pay the fines for being delayed but don’t give a shit about a plane load of people for 5 days !! That’s the best you can do honestly ?
@wizzair No you’re ok. I’m going for full compensation of the additional flights I’ve had to book for 2 people because you can’t operate a flight in the next 5 days ! Plus compensation for loss of earnings and a full refund. Nothing but problems flying with Wizz.
@easyJet promising a refund for a taxi I had to get from Gatwick to Luton as you wouldn’t transport us. Put the claim in and you said it would be in my account within 7 days and guess what ? Its not there. Sort it out don’t fob me off telling me to contact my bank sort it now
@OfficialFV had a phone call last week to say after 4 months of waiting your bed will be delivered on Wednesday can you pay the remaining £1000. Sure no problem. Called again the day before delivery to be told part of the bed is still missing this is ridiculous will think twice
@orbitenergyUK emailed you the same email 3 times now still no reply your customer service is terrible there is no way that you could estimate someone is using £2200 of electricity in a 2 bedroom flat I need you to get back to me ASAP