Allie Powell

All views my own and tend to be mediocre

[Allie Powell @Alliempowell]

@KLM really bad experience with your customer service team when raising a query around a flight booking. Can you please put me in touch with someone sensible who can confirm the position.

[Allie Powell @Alliempowell]

Congratulations @easyJet I don't think you could make it harder to complain about a flight if you tried. #accessibility

[Allie Powell @Alliempowell]

@adidasUK you have taken money for an order which has not arrived but when I have queried it on your website using "help" options it says " no items in order" and I'm unable to progress. Please can someone help me? #CustomerExperience

[Allie Powell @Alliempowell]

@marksandspencer my teenage son spent many many hours working on an online application and test for a temporary Christmas sales assistant with you He was rejected by your ai bot within 20 mins. It's disappointing, but a life lesson. He'll try @AldiUK instead!

[Allie Powell @Alliempowell]

@marksandspencer order placed for uniform trousers on 28 July and still not arrived in store. Please can someone contact me to refund my payment. It's been a month!!!

[Allie Powell @Alliempowell]

@BBCRadio4 @BBCr4today just to flag it's the renters rights bill NOT reform bill that labour are trying to pass #Homelessness #rent

[Allie Powell @Alliempowell]

@waitrose just collected a party food order and really disappointed/shocked to see it's best before date is also today. Not the usual quality I expect from yourselves and will certainly think twice before placing a Christmas order... #bestbefore #CustomerService

[Allie Powell @Alliempowell]

@PEatCardiffHigh Apologies, missed this yesterday. Will training be every Monday and if so, could my son come along next week instead?

[Allie Powell @Alliempowell]

@easyJetholidays Hi I sent a DM querying the c £500 price increase between the price on your website and the price given by the easyJet agent when amending my holiday and apparently it's my tough luck. Prices can vary when paying the £25 admin fee. #poorcustomerservice

[Allie Powell @Alliempowell]

@easyJetholidays I need to escalate a complaint, as the person who dealt with it has not addressed fact it would have been cheaper to cancel my holiday and rebook, rather than pay your admin fee and amend. Your policies do not make this clear & unfair to consumers. #sleazyjet

[Allie Powell @Alliempowell]

@GWRHelp trying to complain about the overcrowding nightmare that was the 1018 from Cardiff today...and receiving the below message. Can you "help"?

[Allie Powell @Alliempowell]

@JDSports paid 5.99 for next day delivery and 72 hours later order has not arrived! No way to contact you other than phone as your customer care email is no longer in use... Really disappointing service. Can you DM me to get this resolved? #customerservice #CustomerExperience

[Allie Powell @Alliempowell]

Will P on tour

[Allie Powell @Alliempowell]

@csru_u11 @terenurerugby
WillP incoming

[Allie Powell @Alliempowell]

@ameliorateskin your products may be amazing but your customer service is less so. I have been trying to sort out a refund on a product which arrived damaged for a couple of days now...

[Allie Powell @Alliempowell]

@mrlewis_cchs @GeographyCCHS Thank you teachers for such a great trip.

[Allie Powell @Alliempowell]

@Cardiffbus 1530 #29 from Hayes Bridge Road has not turned up. Why?

[Allie Powell @Alliempowell]

@Cardiffbus 1750 from Hayes Bridge Road did not show up. Any explanation?

[Allie Powell @Alliempowell]

@McDonaldsUK talk to @BulliesOut and @lindajames60 we're an anti bullying charity and can help you and support your colleagues.

[Allie Powell @Alliempowell]

@DEPOTLIVE1 I've still not received a reply to emails re the debacle that was entry (or lack thereof) to Glitterbox. I've messaged info and bookings and also sent a Facebook message.