@PanthersIHC@evolveinjury Can we get a shout out this afternoon for Cameron please, celebrating his 12th birthday on Wednesday. Block 14, Seats 14-22
Thanks
@BBCWatchdog@virginmedia yet another day of intermittent email service. Am in a better position than some as I can access historic emails & have some emails coming but I am less than impressed that it is STILL not right. And all Virgin will do is copy and paste a stock answer!
@virginmedia and once again your email services are down. Fix the issue ASAP and compensate your customers. We were without access to our emails for 6 days last week and now today! Get it sorted!
@virginmedia I already have a complaint ongoing from last week. I am annoyed that all we get is stock answers, either here, whenever I ring up to discuss an issue or by email.
@virginmedia Excellent stock answer. How about an ACTUAL fix and some way of making it up to your customers that are still suffering as a result of last week's outage, as well as today. @virginmedia this simply isn't good enough
@virginmedia I still can't access my main email account - I keep being asked for a password. I put it in and it isn't recognising it and I am unable to change it! What is going on! This is very, very poor service!
@virginmedia I am busy most of tomorrow too so I can't confirm a specific time. I will be driving much of tomorrow. And then busy at indeterminate times on Monday. I haven't got time to sit around waiting for you.
@virginmedia I appreciate you tagging me in this at 10am, but is this going to happen today? It's now 2.45pm. I know I'm not your only customer but I don't want to be sat waiting on my phone for something that won't happen!
@virginmedia In the meantime your technicians are continuing to work on the issues right? I know we are not the only people who have this problem as a twitter search shows.
@virginmedia And will I be speaking to someone who can resolve the issue? If I have to repeat all of the info that I have explained numerous times already then I will be lodging a complaint. I will tweet you when I am able to tomorrow. I look forward to your resolution.