I called once again today and the person I spoke to said they have no notes or anything logged for my booking which blew my mind given other agents had said they had escalated my case! Customer care has no number and I’ve received one email in total from them.
@VirginAtlantic I booked a flight with virgin from LHR to LAX on which I was severely burned on my leg because the cup of coffee that was served was scalding hot. I was taken off the plane by paramedics and taken to a hospital.
@easyJet Hi, I’ve just come off flight EZY8703 today from London Gatwick Airport to Tenerife South Airport and when collecting my bag I found it like this, completely broken and opened up (even though I had a lock on it) and items missing! Can someone please come back to me.
@AmexUK in the midst of a pandemic where travel is limited, how can you condone increasing annual fees of the BA premium card by £55 (or 22%). It’s absolutely criminal.