@SAS if I want to check on the status of a claim but the claim status checker on your website says it can’t find a claim and when I call you a few times in the day, the recording says the queue time is at maximum capacity and ends the call, what’s the best way to get an update?
Hi @Qantas, I keep getting the following error on the website. Is this an issue you're aware of?
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Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.16a1dd58.1574115627.b2cd1b0
@UBank how can I arrange to have a call-back please? Had a missed call from Sarah at UBank and tried to call back but gave up after being on hold for 20 minutes
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