@LGIndia update :No response on DM.Service center gave up on repairing compressor again.Agreed to replace the refrigerator but..gave a downgraded model. Got 2 star 272L refrigerator & had to pay 15k more, in replacement for our 3 star 308L model. All this < 2 yrs of purchase. NO MORE LG!
Hi @LGIndia
(-10) is what I wish to rate your after-sales service. Terrible team & fake promises is all my parents, 65+ residing in India, have received for over a month. Faulty refrigerator with faulty replaced compressor leading to food spoilage everyday @consumerforum_
@vfsglobalcare And i mentioned I did so, and have even sent multiple emails at gaps to follow up/raise new cases... as matter of fact, i am in queue even right now from past an hour waiting for someone to answer the call. Extremely disappointed by the service. It's FRUSTRATING!!
@vfsglobalcare Yes, they did... by saying it's not possible to book via call. Kindly work with the portal that's not functional properly and we have no clue when or if your issue will be resolved. Kindly have patience and reach out again in a week to get same response!!
@SidhivinayakCo1 haha if that went through, such consultancy are opening themselves for a big lawsuit especially if regular candidate are having such hard dealing with the new portal
@vfsglobalcare@RashmiPadiyar New site definitely feels like a scam. Same generic automated responses to request & case closed, on call agents are fed up too. Have no clue how to resolve. Each agent say will open a case, & after 5 days next agent says oh I don't see any case, let me start one...cycle repeats
@thevirdas@absolutelydanny@amoghranadive Wow it looks like it definitely worked out for you @thevirdas.
Came across this post when Google what Visa you are on? Haha perfect results...
And you got the Netflix specials as well...loved them all
@debarghya_das Looks like amazon is giving 60days to employees to find a new role. This can be huge benefit to H1B holders as it gives them some extra buffer.
@LGIndia As much as I appreciate you responding to the tweet, i am sad to know that even until now, there is no progress.
Still getting fake promise of visit from local service center.(their words,"sir just give us 1 more day and an engineer will visit tomorrow). And that's every day.
@LGIndia Left you a DM, will wait to see if you actually response to it or not. Or if anything gets resolved at all and in how much time.
Will keep updating this tweet...
As of today, new complaint (3rd time) registered...service center once again promised someone will visit tomorrow.
@GaganSi47220095@Akshay8651@LGIndia True... under warranty repair p charge and faulty replacement p, revisit charge... consumer ko poor service dekar sirf or revenue chaiye....hugely disappointed by the service and support
@Akshay8651@LGIndia And yes, jo b aata h ..they have no idea issue kya h, everyone with their own solution but zero resolution.
Definitely @LGIndia needs to invest more on training their service engineers
@Akshay8651@LGIndia Same issue... poor service, compressor replace kia but incorrectly. 2 din me gas leak ho gai... and 2 weeks se sirf aaj aata hu/kal aata hu...fake promises
@Akshay8651@LGIndia@consumerforum_ I trusted the brand so that my parents don't have to deal with stupid hassle and issues....but looks like all brands are same.
Left with no refrigerator in such scorching summer.