@BritishGas Booking a service via WhatsApp was quite easy but… How did this survey question pass testing before release? A numerical scale but answer with a letter? Use the first 5 letters of the alphabet but A=5? The scale starts at V diff & descends to V easy? @BadSurveyQ 👋🏻
Somehow I don’t think they thought through the type of products Andrex do when they asked this question… unless people are saving it for special occasions or gifting it 🤷♀️
EBay apparently wanting to know whether I'm the kind of person who buys clothes online 45584 times a year, or just 45421. @BadSurveyQ@EBay_UK, you might want to check your customer surveys:
“Here's 2 things. Tell us if you prefer the one on the left by clicking on the right or the one on the right by clicking on the left.” — @BadSurveyQ from eBay.
@BrentWRoberts So that later in my survey where I use a different measure that has 1 = low and 5 = high my survey will look even better by contrast, then, just to crush participants spirits, we ask them to enter their phone number for a follow-on survey using a slider input:
@rnishimura@BadSurveyQ I was shocked by the outbursts of antisemitism after Oct 7th, but this type of question is worse than useless in trying to figure things out:
https://t.co/asFAj2RKvm