@BritishGasHelp please can someone reply to the DM I sent. Iโm losing the will to live with being a BG customer! All I want to do is switch so I donโt have to keep chasing things every month.
@BritishGasHelp Iโm trying to switch to Octopus but they canโt complete the transfer due to incorrect info with our gas meter on your system. I have sent the info via DM that they are requesting. Please can this be sorted asap.
@OctopusEnergy I requested to switch to octopus from British Gas and got an email saying information was missing about my meters, sent an email to you twice and not heard anything. Is my switch going ahead? We have had a lot of issues with British Gas/meters being a new build.