becca

26👍

[becca @Beccakett]

@OfficialPLT_CS I ordered something Friday for next day pick up at parcel shop, I went on Saturday to collect it as I had email saying it had arrived, and they told me they haven't got it, I went the next day and still no luck, can you tell me where my parcel is please?

[becca @Beccakett]

@OfficialPLT I ordered something Friday for next day pick up at parcel shop, I went on Saturday to collect it as I had email saying it had arrived, and they told me they haven't got it, I went the next day and still no luck, can you tell me where my parcel is please?

[becca @Beccakett]

@ASOS hi I ordered a bag last week and got an email yesterday saying its been dispatched and should arrive tomorrow, but now I've randomly got an email saying about returns and will be refunded? I'm confused if it's been dispatched why am I now getting a refund? I want the bag?

[becca @Beccakett]

@ArgosHelpers You say dm you but it comes up with an automated chat bot?

[becca @Beccakett]

@Argos_Online absolutely shocking customer service from argos! Returned a faulty bed back on the 8th of December, which argos arranged and got it collected, to say the refund would be back in PayPal account by the 27th of January, still no refund, my mum is fed up if the p1

[becca @Beccakett]

For a faulty item that they took away! Honestly you don't realise the crap you put people through, we're not millionaires that can afford to just let you keep the money! Not good enough, shame on you!

[becca @Beccakett]

Constant phone calls she is having to make as she still hasn't received the money back, she is told lies upon lies each time. Think we should find a news outlet or something to out companies like this that cause you so much stress, taking money from you and not giving it back p2

[becca @Beccakett]

@JDSports hi u have ordered two pairs of shoes from the app, and still haven't had any email about my orders? I can't check them on the app as I didn't make an account, but shorly I should still have received the emails?

[becca @Beccakett]

@CharnwoodBC Done

[becca @Beccakett]

@CharnwoodBC can you please explain to me the rule on black bins, because we have one of the slim bins that bearly last a week, whilst everyone on out street has the big ones? How is a family with a 2 year old meant to manage? Don't tell me to recycle more because our recycling ,

[becca @Beccakett]

Bin is already overflowing, we do what we can but there's no way we can cope with this anymore, we can't keep storing bags of rubbish and then take them to the tip, we would be there every couple of days!

[becca @Beccakett]

@damart_uk how do I go about removing my address from your system, I don't want your mail constantly being delivered to my house, its unwanted.

[becca @Beccakett]

@virginmedia No I don't.

[becca @Beccakett]

@virginmedia customer service is shocking, been billed difderent cancellation to what I was told, I shouldn't have to pay for cancellation when you can't provide services to where I have moved to, we had no choice but to move home as it wasn't safe to live in! Shocking company.

[becca @Beccakett]

@virginmedia No we weren't forced yo move, but it wasn't safe to live in, the floor boards could have collapsed at any point as they were rotting underneath, but I had crap landlords so they didn't care! What's the point, you won't help at all.

[becca @Beccakett]

The service provided was awful to, Internet only worked in 2 rooms of the house, and was constantly dipping in and out, I was paying stupid amount if money for it to hardly work.

[becca @Beccakett]

@BritishGasHelp That's still a waste of time, it's the same thing I go through all the automated rubbish just to be told that enquiries are closed, i don't have all day to keep calling and find out I can't actually get through, fed up of this now!

[becca @Beccakett]

@BritishGas can someone please call me, I've been trying since last week to close my account! I have moved house and need to close it as I am no longer at the address! Been moved over from peoples energy and not been able to get through to you at all!

[becca @Beccakett]

@BritishGasHelp Atleast give me a correct number to call, this one doesn't work!

[becca @Beccakett]

@virginmedia can someone in your team please tell me how they manage to tell me that my last bill will be £69 for early exit, because they can't provide their Internet where I have had to move to, and then send me an email telling me the amount will actually be £112! 😡