Bilal Chaudhry

Principal Research Analyst at #NelsonHall. I specialize in healthcare and insurance services

My LinkedIn:

[Bilal Chaudhry @BilalCH_NH]

Thank you, @Capgemini, for today’s L&A AI-First briefing. Covered market outlook, future operating models, end-to-end transformation, agentic AI, and persona-driven claims demo. @NHInsight #AI #Life #Annuities

[NelsonHall @NHInsight]

The November edition of our #Banking, #Insurance & #Healthcare Insights newsletter is now available to download via the link below...
https://t.co/I4zsDB4NlD

#GenAI #ProcessAutomation @AndyE_NH @BilalCh_NH

[Bilal Chaudhry @BilalCH_NH]

Thank you, @Conduent, for today's briefing on HC Payer project. Highlighting how it is driving value through AI and modernization initiatives, enhancements to its HSP Payer Suite, and a strategic focus on membership experience and retention. #healthcare #payer #AI #BPS @NHInsight

[Bilal Chaudhry @BilalCH_NH]

Thank you, @Wipro , for today's briefing on HC payer project. The session showcased its AI and automation capabilities, and deployment of agentic AI solutions with a strategic focus on member experience and contact center optimization. #payer #AI #agenticAI #BPS @NHInsight

[Bilal Chaudhry @BilalCH_NH]

Thank you, @Atos, for today's briefing on healthcare project. This session highlighted the payer service capabilities across the value chain, with a focus on quality and risk adjustment, closing care gaps, and initiatives to improve member experience. #payer #healthcare #bps

[Bilal Chaudhry @BilalCH_NH]

Thank you @Capgemini for today's briefing on HC Payer project. Highlights included the Orchestrate AI platform for agentic AI, focus on member experience & contact centers, and growth strategy. The pending WNS acquisition will further boost healthcare BPS innovation. #AI #GenAI

[Bilal Chaudhry @BilalCH_NH]

Thank you, @SagilityHealth, for today's HC briefing. We covered its BPaaS/GenAI capabilities, its BroadPath acquisition, and its shift toward tech-led delivery and strategy centered on measurable outcomes and a frictionless payer experience. #payer #GenAI #BPaaS #BPO @NHInsight

[Bilal Chaudhry @BilalCH_NH]

Thank you, @Cognizant, for today's briefing on HC Payer with BPS Intervention. We discussed valuable insights into emerging trends shaping the payer landscape, showcased GenAI live application, its strategy centered on Agentic AI, and BPaaS offerings. #GenAI #AI #payer @NHInsight

[Bilal Chaudhry @BilalCH_NH]

Thank you, WNS, for today's briefing on HC project. This session highlighted its evolving AI approach, demos of its Agent Assist and Consult platforms, its payer market strategy, discussion on where Agentic AI can deliver the strongest ROI for health plans. #AI @NHInsight

[Bilal Chaudhry @BilalCH_NH]

.@AndyE_NH has published a new @NHInsight blog post: ‘How Mortgage & Loan Operational Services Are Transforming’ – https://t.co/VVMLh0DzBZ
#Mortgages #Loans #Finserv #AI #Automation #BPS

[Bilal Chaudhry @BilalCH_NH]

Thank you, @InfosysBPM for today's briefing on HC Payer. The session showcased its AI-first approach to operations, the use of agentic AI, innovative strategies for modernizing legacy systems, and impactful solution demos. #AgenticAI #AI #BPS #healthcare #payer @NHInsight

[Bilal Chaudhry @BilalCH_NH]

Thank you, @DXCTechnology, for today's briefing on HC Payer. highlighted its focus on AI modernization of operations, innovative approaches to transforming legacy systems, and strategies for integrating gen AI into development and BPS. #payer #health #innovation #AI @NHInsight

[Bilal Chaudhry @BilalCH_NH]

.@NHInsight's "Global Banking BPS Market Forecast: 2025-2029" report by @AndyE_NH is now available to subscribers:
https://t.co/VZrJgnwpZs
#Banking #BPS

[Bilal Chaudhry @BilalCH_NH]

.@NHInsight's "Global CX Services Market Forecast: 2025-2029" report by @IvanK_NH is now available to subscribers:

https://t.co/8jb87ac3K4

#CX #CXservices #AI #GenAI

[Bilal Chaudhry @BilalCH_NH]

.@Vaibhav_NH has published a new @NHInsight blog post – 'One Vision, One Partner: The Rise of Integrated Consulting, Tech & Operations': https://t.co/GJqY1ktp8O

#ITservices #GenAI #AI #BPS #AgenticAI @Accenture

[Bilal Chaudhry @BilalCH_NH]

.@RStormonth has published a new @NHInsight blog post: '@Capgemini's WNS Acquisition Signals Ambition to Lead in Agentic AI-Powered BPS' – https://t.co/2BmLKSMYeE

#ITservices #BPS #AgenticAI #GenAI #AI #CX #CXservices #GCC @WNSHoldings

[Bilal Chaudhry @BilalCH_NH]

.@NHInsight's “BPS Market Forecast: 2025-2029” is now available to subscribers. It provides a forecast for the global #BPS #outsourcing market overall and by geography and service line:

https://t.co/PwgD6MdpaT

#Sourcing #GenAI

[Bilal Chaudhry @BilalCH_NH]

Thank you, @firstsource, for today's briefing on HC Payer Agility and Innovation with BPS Intervention, which highlighted its UnBPO approach, E2E payer capabilities, case studies, and various demos featuring gen AI capabilities. #payer #healthcare #AI #strategy #BPS @NHInsight

[Bilal Chaudhry @BilalCH_NH]

A new @NHInsight report by @BilalCh_NH analyzes the worldwide market for Strategic Insights in #RevenueCycleManagement (#RCM): https://t.co/D12VGWUN9I

#Healthcare #BPS #Sourcing #AI #RPA

[Bilal Chaudhry @BilalCH_NH]

Thank you, @exelatechh for today's briefing on healthcare payer, highlighting its end-to-end payer capabilities, future strategy/innovation, and a demo of its AI-powered PCH global agent embedded in the claims workflow. #healthcare #payer #BPS #AI #innovation @NHInsight