Mum of twins, #Place2Be Diploma graduate, Counsellor specialising in primary school age children, teens and young adults. Lover of London and the arts.
@BritishGas Please could you contact me about possibly the worst customer "service" I have ever received in my entire life. I have already spent 2 days on this that I will nevr ger back...🤯
@RoyalMail Can you contact me urgently - second item I have ordered from Vinted has ended up being sent to Morrisons in Edinburgh instead of Bina News in New Barnet.
@GNRailUK Now on the way back at Essex Road. Guard barking information. Not stopping at Highbury, not stopping at Old Street, Station won’t open til 8 tomorrow, some indecipherable station is now closed … no hint of the word sorry … Poor …
@GNRailUK not ok that you aren’t stopping at Highbury and Islington with no explanation apart from London Underground strike. Not my problem or concern. Just another ripped off commuter who earns way less than the drivers. Still no refund for the last train cancelled. A #disgrace
I used to support the strikes, however inconvenient but not since the drivers didn’t support ticketing staff when their jobs were at risk. You don’t have any support from Londoners anymore and we have no-one to complain to. No-one cares 😡
So now why is the train not stopping at where I want to get off? Not a good enough explanation. The striking drivers earn way more than me. I have been so inconvenienced already. I am going to lose a comedy gig ticket and hotel room on Thursday as I won’t get there now 😡
@tfl I booked with @Uber and it was a @greatnorthern service but everyone wriggled out of my refund. They said I couldn’t claim for the cab I had to take. I wasn’t trying to. Just the train ticket I couldn’t use when I took the tube instead.
@tfl “This train will not be stopping at Highbury and Islington due to industrial action” Well I’m going on Great Northern so WHY? Last time I was seriously inconvenienced by a cancelled train on a boiling hot day and I had to get a cab - no-one would offer me a refund. Contd
Didn’t get my selfie, but more in awe of you than when I was 8, riding around on m chopper with my Fonz t-shirt and mirror on my bike thinking I was you! The non-verbal autistic girl whose first word was “Fonz” had me…
@Rylan Omg, Rylan. I have thought you were so amazing since the first time I saw you on X Factor. I’m crying watching you episode 3 of your Grand Tour. I hope you realise and then always know, how fabulous you truly are 💞
@coopuk Second delivery this week that’s late. No offer of compensation. When it happened on Wednesday I called Customer Services, I was really polite, no raised voice or bad language but advisor said I was malicious and he was giving me a final warning! I emailed - no reply 😞
@Uber_Support Just ordered. Selected promo offer but it wasn’t applied. No help option for this. Followed instructions to cancel so I could try again but no cancel option came up. Now order has probably been picked. Only ordered for 40% discount 😞