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@EmmalunaC Hi Emma, thank you for raising your concerns. Please send us a direct message and we can look at this further. - Customer Relations
https://t.co/w7nlpDs94t
@Sim_Donna Hi Donna, sorry to hear you've had this experience. Would you be able to send us a direct message and we can try help further. Thank you. - Customer Relations Team
https://t.co/w7nlpDs94t
@bencooper Hi Ben, we're sorry that you've had trouble getting in touch. Please send us a DM with your query, customer ref number and best contact details and we'll process this as soon as we hear from you.
Thank you,
Customer Resolutions team
Customer notice 📞
Our phone lines will be closed today, Friday 23 January, for colleague training.
If you have a water emergency, you'll be able to find helpful tips here: https://t.co/h3D2XHpkCe
#BusinessStream#CustomerCare
@stuj1976 Hello Stu, we're sorry to hear you’re experiencing difficulties. Our Customer Relations team have contacted you by email yesterday, they will be able to help resolve the issue. Thank you, Customer Resolutions team
@DaveFox72 We very sorry you've had this experience, David. If you could please send us a message, we will follow up on this matter and work towards a suitable resolution. Thank you.
@MurrayAnnm14439 Hi Annmarie, we're really sorry to hear you've been experiencing difficulties for so long. Please send us a DM with your full name, customer ref number and contact details and we'll process this as soon as we hear from you.
Thank you,
Customer Resolutions team
@pepperjw Hi, we're really sorry you've experienced a delay in hearing from us. So we can help you as quickly as possible, please send us a DM with your full name, customer ref number, contact details and another quick message about your query.
Thank you,
Customer Resolutions team
@RocketSteve Hi Steve, we're really sorry to hear you've had a poor experience. Please send us a DM with some more info, including your full name, customer ref number and contact details. We'll process this as soon as we hear from you.
Thank you,
Customer Resolutions team
@Ozzyallsop Hi Ian, please send us a DM with your full name, customer ref number and contact details. We'll process this as soon as we hear from you.
Thank you,
Customer Resolutions team
@LambrosLambrou4 Hi, we're very sorry to hear this.
So we can help you as quickly as possible, please send your full name, customer ref number, a short message about your query and contact details via DM.
We'll process this as soon as we hear from you.
Thank you,
Customer Resolutions team
@c3cny We're sorry you spent so long on the phone this morning. If you send us a DM, we can follow this up with the team to make sure your case is actioned.
@joannecritchley Hi Joanne, we're sorry to hear you've had a poor experience. So that we can help you as quickly as possible, please send us a DM with your name, short description of your query, customer ref number and contact details. We'll process this as soon as we hear from you. Thank you.
Automated Meter Readings (AMR) keeps you in control 💧
Giving you the ability to track your water use at a glance and allowing our experts to work with you to tackle any problems with your water consumption that may be revealed.
Read more here: https://t.co/tFqBtZE8XN
We'll be closed on Monday for the early May bank holiday ⚠️
We'll be back to help you from 9.00am on Tuesday. If you need emergency support during this time, please click here: https://t.co/Q6lZSl3XyT
#BusinessStream