@JetstarAirways Absolutely scandalous booking management. Flights booked 6 months ago and arrived 2hrs before our flight to be told that our seats have been given away from Queenstown - Gold Coast. Overbooked by 20 people who are all now stranded in Queenstown.
Flight departing 5 mins ago and we still haven’t been told we aren’t on the flight or at least been offered any options. @JetstarAirways@Jetstar_NZ sort this out.