Carli Kapff

the message is in the music

[Carli Kapff @CarliK]

@SecretDJBook I don’t really do social anymore- would be good to meet up though x

[Carli Kapff @CarliK]

@easyJet v disappointing service over last 48 hours. Emails not arriving, password resets not being received, ‘extras’ costing more by phone to South African call centre (which had really poor sound/reception). Oh well

[Carli Kapff @CarliK]

@neilpavitt @davetrott More plastic wastage mind

[Carli Kapff @CarliK]

@OfficialHuey fabulous mix young man

[Carli Kapff @CarliK]

@StarlingBank how on earth does one contact your customer services?!!!!!!

[Carli Kapff @CarliK]

@cerysmatthews how fab was that Artie Shaw track!!!

[Carli Kapff @CarliK]

@RBS_Help Fraudulent text that I PIAS money to

[Carli Kapff @CarliK]

@RBS_Help I need to cancel a debit card following a fraud. Can’t her through to any phone numbers

[Carli Kapff @CarliK]

@DPDgroup_news The phone line is hopeless - only interested in redelivery options, with no option for invoicing. Am still unable to find the Live Chat on the App! Oh Well.

[Carli Kapff @CarliK]

@DPDgroup_news any idea as to how I can obtain a VAT invoice for a UK delivery? Can't see an option for this on the app or desktop. Thanks

[Carli Kapff @CarliK]

@DPDgroup_news Where is the live chat feature on the app?!!!

[Carli Kapff @CarliK]

@British_Airways your website says it cannot change our flights and that we need to speak to someone. When I call you I'm told that you're busy, and use the website. When would be a good time to talk to someone?

[Carli Kapff @CarliK]

@JackGrealish Ignore the haters - you were all fabulous

[Carli Kapff @CarliK]

@RBS_Help So I can go to Nat west branches too?

[Carli Kapff @CarliK]

@RBS_Help my branch has been shut down. How do I exchange out of circulation currency?!

[Carli Kapff @CarliK]

@DVLAgovuk I sent in my licence for renewal by post about a month ago but have not heard back. How can I track my renewal?

[Carli Kapff @CarliK]

@vaillantuk I booked (and paid for) a boiler service in Sept/Oct, but was told that I'd have to be on Jan 20th as engineers were spread thin because of Covid. This was cancelled on 18th Jan from a no-reply text. Out of pocket. No service. No planned service date. please help