Cathy Parsons

I wanna book some flights!

[Cathy Parsons @Cathy_Parson5]

@bet365help I saw that the bet paid completed though?

[Cathy Parsons @Cathy_Parson5]

@bet365help hiya, this bet has been voided but meets all the terms, I’ve tried the live chat but not getting a response

[Cathy Parsons @Cathy_Parson5]

@KelseyChennedy @wembleystadium @England @EnglandFootball @EE @Lionesses Can you send we the web page that you’re using?! I can’t get past this…

[Cathy Parsons @Cathy_Parson5]

@YOSushi @virtuawinter Any chance you can also help me?! I sent a dm a few hours ago but no response yet. My booking is for tomorrow - I initially had a response on Saturday but nothing since then so I don’t know if my code has been redeemed or not! 🙏

[Cathy Parsons @Cathy_Parson5]

@virtuawinter @YOSushi I’m having the same issue - no answer to emails and no one answering the phone! Have you had any response?

[Cathy Parsons @Cathy_Parson5]

@Vitality_UK hiya, is it correct that I can no longer get cinema tickets as rewards?

[Cathy Parsons @Cathy_Parson5]

@BootsHelp hiya, I need to place an order but can’t login? I’m just being sent around in circles confirming that I’m not, in fact, a robot. Password reset also not working so not sure what the problem is 😬. If I check out as a guest can I reclaim the points?

[Cathy Parsons @Cathy_Parson5]

@OctopusEnergy how do I get my coffee?! 😬

[Cathy Parsons @Cathy_Parson5]

@Vitality_UK hi, my cinema ticket expires today and I can’t use it? Is this a glitch?

[Cathy Parsons @Cathy_Parson5]

@clarkshelp Done ✔️

[Cathy Parsons @Cathy_Parson5]

@clarksshoes hi, wondering why you’ve cancelled my order due to ‘lack of stock’ and now the item is available online (and in store) at a higher price? 🧐

[Cathy Parsons @Cathy_Parson5]

@clarkshelp

[Cathy Parsons @Cathy_Parson5]

@EpicGames @NintendoUK switch has linked with an incorrect epic games account whilst trying to use a gift card, I need help with resolving the issue and my son is convinced I’m going to lose all his progress!

[Cathy Parsons @Cathy_Parson5]

@bt_uk Thanks Paddy! I feel like I’ve been going around in circles, but that seemed to do the trick 🙌

[Cathy Parsons @Cathy_Parson5]

@bt_uk @Discovery @tntsports I pay for bt sports, which is now tnt, which I have to watch via discovery+ can’t watch this game via discovery? not sure what the issue is? Who should I be contacting?

[Cathy Parsons @Cathy_Parson5]

@dplus_supportUK Hi Janet, I’ve sent a dm 👍

[Cathy Parsons @Cathy_Parson5]

@Vitality_UK any chance you’ll be introducing face2face gp appointments anywhere in the southwest? 🤷‍♀️

[Cathy Parsons @Cathy_Parson5]

@British_Airways Hi, I had over 4000 and was told it wasn’t enough? I’ve booked the tickets now, can I have them added retrospectively and get a refund?

[Cathy Parsons @Cathy_Parson5]

@British_Airways trying to book flights with my avios points but seem to be having an issue, can’t get through on the phone, can I get advice?

[Cathy Parsons @Cathy_Parson5]

@British_Airways Are you able to confirm what the minimum amount of points are required to make a part part payment? I can’t find any information on the website and my chat was disconnected (again) before the agent could reply