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[Chatlive Claim support @ChatliveCl53600]

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[James @Jamesonatrain1]

@meowitzie @TPExpressTrains It’s not £11.60 for a 20 minute journey. It’s for 2 20 minute journeys - there and back, city centre to town centre, with trains most of the day and night every 15-20 mins most of the day. That’s £5.80 per trip, no need to pay for parking.

[Chatlive Claim support @ChatliveCl53600]

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[Rab A @Rab75A]

@TPExpressTrains hi I’m trying to book a TP from Liverpool lime street to Glasgow central for the 6th April 2026 but says nothing available am I too early? I have booked the outward from Glasgow to Liverpool on the Friday but can’t book the return

[Chatlive Claim support @ChatliveCl53600]

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[Thomas 🎄 @tomtwem]

@TPExpressTrains hello TPE🙋‍♂️ any chance the conductor of 1B82 could come all the way to the front of the train? The vestibule doors from the toilet at the front in Coach C back into 1st Class & the rest of the carriage aren’t opening! Pressing the door button does nothing also!

[Chatlive Claim support @ChatliveCl53600]

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[BedelaBee @BedelaBee]

On my way from #Darlington to #Preston, Lancashire by #train. Has cost me £50 Inc. fees.
In November, I flew from Manchester to Gran Canaria. It cost me £43 total and a further £4 by bus to the resort. Make that make sense🤪
@TPExpressTrains @northernassist
#publictransport

[Chatlive Claim support @ChatliveCl53600]

Hello, We apologize for the negative experience you are having with us. Please DM us with your email address, phone number and a brief description of your experience, so we can further assist you...

[Madame Plum @meowitzie]

Train in England are an absolute scam. Leeds to Huddersfield- £11.60 for a 20 minute journey and peak time trains are cancelled or delayed all the bloody time. @TPExpressTrains sort yourself out this is infuriating - people have got places to be on a Monday morning.

[Chatlive Claim support @ChatliveCl53600]

Hello, We apologize for the negative experience you are having with us. Please DM us with your email address, phone number and a brief description of your experience, so we can further assist you...

[Amy Turned @AmyTurned]

@TPExpressTrains
I get the 7:41am train between Newton le willows and Manchester Victoria to work every day. I can see on Trainline this service will not be running for January. When will this service be running again, and what is the reason for it stopping?

[Chatlive Claim support @ChatliveCl53600]

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[Rob Yarwood @carbon_unit_1]

@TPExpressTrains @TPEassist
Return to work Monday and the 6.02 from Marsden to Leeds now not a service it seems. So why has that been taken away ? And the timetable changes never warned of that ! Again total lack of passenger interest! @TracyBrabin

[Chatlive Claim support @ChatliveCl53600]

Hello, We apologize for the negative experience you are having with us. Please DM us with your email address, phone number and a brief description of your experience, so we can further assist you...

[Zach @ZGSworth2006]

@TPExpressTrains delayed at Dewsbury on 1P64 now going to miss connection at Victoria so going to have to look at getting an Uber. Anyway you can help?

[Chatlive Claim support @ChatliveCl53600]

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[Danny Walker @DannySaddler]

I took 2 trains run by @TPExpressTrains in 2025.

1 got me to my destination early (by 4 minutes).

1 got me to my destination late (by 6 minutes).

[Chatlive Claim support @ChatliveCl53600]

Hello, We apologize for the negative experience you are having with us. Please DM us with your email address, phone number and a brief description of your experience, so we can further assist you...

[Francesca @Fran_Face]

Hi @TPExpressTrains the accessible toilet was out of order on the 11.02 NCL to York. Do you know if this will be an issue for my return at 20.23 please.

[Chatlive Claim support @ChatliveCl53600]

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[Angela Catterall @Angcatz]

@TPExpressTrains I’ve booked Newton le willows to York next Thursday and asked for seat reservations. I’ve not been given any. 🤷🏼‍♀️

[Chatlive Claim support @ChatliveCl53600]

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[Rebecca Scorer @ImperioBellaL]

Nice one @TPExpressTrains for giving me a seat reservation that doesn't exist! On an already crammed service. Seat 45 in a 35 seat carriage...

[Chatlive Claim support @ChatliveCl53600]

Hello, We apologize for the negative experience you are having with us. Please DM us with your email address, phone number and a brief description of your experience, so we can further assist you...

[Callum @callumsreality]

@TPExpressTrains are a joke 😭 cancelled all three trains between Manchester and Lea Green between 21:00 and 23:00 so will be stranded in Manchester until past midnight, happy new years to me indeed. Getting just as bad as Northern

[Chatlive Claim support @ChatliveCl53600]

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[David Ludlam @LudlamDavid]

@IshaqAli156 @TPExpressTrains Quite like TPE, travelled Preston to Glasgow a few times now, only late once ,delay repay was in my bank account quite quick no problems! Staff are good too !!🚂😀

[Chatlive Claim support @ChatliveCl53600]

Hello, We apologize for the negative experience you are having with us. Please DM us with your email address, phone number and a brief description of your experience, so we can further assist you...

[Holly Coopey @HollyCooop]

@TPExpressTrains hi there, would someone be able to help me with my elderly fathers bag - he left it in the train an hour ago and it has important medication in. Please!

[Chatlive Claim support @ChatliveCl53600]

Hello, We apologize for the negative experience you are having with us. Please DM us with your email address, phone number and a brief description of your experience, so we can further assist you...

[JustJamie? @JstJamieThings]

@TPExpressTrains My other half is diabetic, luckily we pack extra things for this reason, but what about people that may not? Why are you staff refusing to speak to this man. I've stood up and helped people pick up heavy bags to get passed while he scrolls on the WiFi.

[Chatlive Claim support @ChatliveCl53600]

Hello, We apologize for the negative experience you are having with us. Please DM us with your email address, phone number and a brief description of your experience, so we can further assist you...

[Nicola Weatherburn @nicweatherburn]

@TPExpressTrains
Hi, my train from Morpeth to Edinburgh has been cancelled. Can I travel Newcastle to Edinburgh instead? Thanks

[Chatlive Claim support @ChatliveCl53600]

Hello, We apologize for the negative experience you are having with us. Please DM us with your email address, phone number and a brief description of your experience, so we can further assist you...

[Abby @Abby_edw21]

@TPExpressTrains hi! We’re on the 10.11 from Edinburgh to Carlisle today, our seats are C59 and C60, are these table seats by any chance? Also are there any unreserved carriages? Thanks in advance

[Chatlive Claim support @ChatliveCl53600]

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[Jay @rjay507]

@TPExpressTrains It’s worth a ask - by any chance would you happen to know which units are operating the 18:19 to Cleethorpes? I know it’s 2 185s but I forgot to note down what ones I was o because of the busyness! It’s alright if not. Headcode is 1B90. Appreciate the help!

[Chatlive Claim support @ChatliveCl53600]

Hello, We apologize for the negative experience you are having with us. Please DM us with your email address, phone number and a brief description of your experience, so we can further assist you...

[Anthony Rhys Dowsett @RhysDowsett]

@TPExpressTrains Hello, what's going on with the Cardiff trains? My mum has been trying to get from York to Cardiff, and was desperate to avoid Birmingham, but now having to change there. 14.30 Birm to Cardiff is now ending at Newport?