Musings of a bon vivant in HK. A Londoner with Malaysian roots, I like eating & cooking & have a penchant for amaretto sours. Have myself a lil' blog too.
@Chopstixfix We're sorry to hear of the flight delay you're experiencing! The latest update we have for EZY9228 is that the estimated departure time is 16:05hrs. Thank you.
This is the same flight my husband and I are on, are we seriously expected to stay in this airport @easyJet with no further info or alternatives #whatajoke
This is not how I was envisaging my honeymoon to finish.
@easyJet It should have been down to @easyJet to arrange our accommodations and giving us food and water but... nope, that didn’t happen. And guess what, now? Just advised our new flight is having technical issues too and so we will (if we will) depart delayed again. #cardboardplanes
@easyJet fiasco cont: flight last night meant to be at 22:30, then cancelled (fine), mad scramble for everyone to get to the customer service desk. We were the last flight out so no other options, hotels only provided for 20 passengers prioritising families (again fine)...
All in all @easyJet highly disappointed at the handling of this situation, lack of customer information and transparency. It would have been better to cancel the flight and reassign us to different flights, instead we've been stuck in Bilbao for 15hrs waiting for a 1h50 flight!!!
@easyJet fiasco part 4: and now we are sitting in Bilbao airport, and enjoying snacks that we paid for, because your laughable €4.50/hr/person vouchers (we got 2 vouchers pp, but it's been a 14hr delay not 2hrs!), did not work in the cafe or the shop. Thanks guys.
@easyJet fiasco: sorry my mistake, flight NOT cancelled, was delayed, and then this morning further delayed from an initial flight time of 1.30pm to 3.15pm...
@easyJet : but then what about the rest of us! Cue the wonders of @bookingcom,found a hotel nearby, but all easyJet staff clueless and unable to provide clear info on compensation for hotels, taxis, flights. Taxi driver also drove us to the wrong hotel afterwards #youhavetolaugh
It's been a while Twitter fam, but felt compelled to tweet because of the fiasco of my flight delay from Bilbao to London caused by @easyJet : initial issue of technical difficulties & having to ground us last night totally understood, but no alternatives or hotel arrangement?!