Chris Bergstrom

#DigitalHealth builder; Empowering patients and clinicians by helping others scale digital health.

[Chris Bergstrom @ChrisJBergstrom]

@AmtrakNECAlerts status of 66 ? (12 min late to arrive at BWI)

[Vala Afshar @ValaAfshar]

The best CEO advice I received throughout my career:

• influence > authority
• agency (can do) > intelligence (IQ)
customer service is not a department
• sales is the hardest job in any company
• customer focus > competitor focus
• always try to add value and be helpful
• own it and never point fingers
• learn and use people’s names
• show up when it matters most to your customers
• adopt a beginner’s mindset - experts are lifelong learners
• tactics drive strategy - adapt faster
• earn a seat next to your customer, not across from her
• our job is to educate and inspire
• we are all in sales
• stay accessible, curious and humble
• people do business with people they trust, respect and like
• if you are waiting for a title to lead, you are not ready to lead
• the language of business is finance
• there are no IT projects, only business projects
• pay your best people the very best you can
• hire people based on their good judgment and high rate of learning
• in a celebration lead from the back, in a crisis lead from the front
• you are not a team because you work together - you are a team because you trust, respect and care for each other
• to improve the customer experience, start with the employee experience
• you are not taller by making others look smaller
• revenue growth ahead of expenses
• remove bad apples quickly
• leave your desk and spend time with customers
• culture is what happens when the managers leave the room
• tactics drive strategy
• there is nothing more important than our customers
• if you are waiting for a better title to lead, you are not ready to lead
• business is personal - you can be decisive and also be kind, graceful and empathetic
• recognize effort but reward outcomes
• your company is only as good as the company you keep
• your brand is what people say about you when you’re not in the room
• learn to speak your customer’s language
• often remind people that their work matters
• a zero sum mindset limits your growth
• your company is only as good as the company you keep
• innovation opportunities are found at the edges, not centers (how your customers serve their customers)

[Greg Brockman @gdb]

We are going to build something new & it will be incredible.

Initial leadership (more soon): @merettm @sidorszymon @aleks_madry @sama @gdb

The mission continues.

[Chris Bergstrom @ChrisJBergstrom]

@halletecco I think it was omission of “only” 5 letters. (Answer on 2nd try was Johor)

[CB Insights @CBinsights]

Why is @Tesla so disruptive?

Refreshingly candid reflections by @Ford CEO @jimfarley98 on the supply chain complexity and challenges of becoming a software company

https://t.co/5QA04BioXv

[Greg Kahn @greghkahn]

Apple’s 1st advertisement for VisionPro

[Chris Bergstrom @ChrisJBergstrom]

@cwhogg @cwhogg Thx for reading my mind better than I could. (Great “vintage” reminiscing w u @ VIVE!)

[David Hogg 🟧 @davidhogg111]

God they really aren’t even hiding it now. Every parent in America needs to vote Democrat if they give a damn about their kids lives. Republicans literally are saying they are not going to fix school shootings.

[Eva Fo𝕏 🦊 Claudius Nero's Legion @EvaFox]

Damn

[Stuart Blitz @StuartBlitz]

Health tech founders: What’s the process for getting my product or service reimbursed?

Health insurance companies: It’s a simple process 😜
https://t.co/xtYnGz7y8d

[Megan Kao @megankao_]

It took 5-10 years for any of these startups to become "overnight successes."

Most started as nothing more than a simple idea.

Legends start from humble beginnings.

[Joe Bernstein @Bernstein]

Counting Crows, Blues Traveler, Hootie and the Blowfish, bands of that nature. I don’t think the vibe they were expressing exists anywhere in the world anymore. Not sure how I’d explain it to my kids if I had to.

[Superstrata_bike @SuperstrataBike]

Day 2 of #WebSummit has officially wrapped, and we're officially inspired. Tomorrow, Arevo CEO Sonny Vu takes the stage with Animoca Brands' Robby Yung to discuss the coming convergence of the virtual and tangible worlds.

[Dickie Bush 🚢 @dickiebush]

The most creative company of the last 30 years:

Pixar.

Back in 2011, Pixar storyboard artist Emma Coats shared their "22 Rules For Storytelling."

And the rules are a must-read for writers, entrepreneurs, and anyone who wants to tell captivating stories.

Here's the breakdown:

[NFL @NFL]

LAMAR JACKSON GOES 79 YARDS FOR THE TOUCHDOWN. @lj_era8

📺: #MIAvsBAL on CBS
📱: Stream on NFL+ https://t.co/LqzAxQaA7Q

[Rhiannon Potkey @RPotkey]

I was pretty disappointed after this loss. But my coach told me to save this photo because “one day that girl will win a lot of Grand Slams.”

I am glad I listened. Thank you #Serena for a lifetime of inspiration. 🐐

[Vala Afshar @ValaAfshar]

Runners can now use augmented reality to race against their avatars

[Vala Afshar @ValaAfshar]

The future of education using augmented reality

[Vala Afshar @ValaAfshar]

Surround yourself with people who care about and encourage you to reach higher.

[Digital Health Today @dhealthtoday]

You probably know @HealthEugene - but have you heard his second season of #DTxPodcast?

Catch up w/episodes 1-3
https://t.co/0pMb5QcvVg

#DTx #digitaltherapeutics #amalgamRX #healthpodnet #healthxl #healthcare #digitalhealth #health #samd @health_xl @dtx_alliance #dtxeurope