Christina Burgess

Graphic Designer, tea drinker and bengal cat lover

[Christina Burgess @Chrissy_Burgess]

@Wix what is the best way to get assistance with features on your websites? Your chatbot is not helpful, and the media library is not loading, it would be great to speak to someone directly if possible please?

[Christina Burgess @Chrissy_Burgess]

@ShellStationsUK really disappointed that your service station was not suitable for babies. My daughter needed changing and there was no baby change to be found! However plenty of space where one could have been installed!

[Christina Burgess @Chrissy_Burgess]

@monzo hi there, I’m trying to make sure my card works as I’m abroad, and it’s not working or being added to my Apple Pay. My card is declined in shops. Can you please help 😬

[Christina Burgess @Chrissy_Burgess]

@sainsburys Hey Brian, it was the Wallington one in Fareham 🙂

[Christina Burgess @Chrissy_Burgess]

@sainsburys I was wondering if you know how many trolleys stores have where they can put a baby’s car seat on top of them, or even where the baby seats are on top of the trolley. As a new mum I find it difficult shopping and only managed to find one trolley 🙃

[Christina Burgess @Chrissy_Burgess]

@sainsburys I just wanted to thank your delivery men! I’ve recently had a baby and on all three occasions since I’ve started using your delivery service, they’ve all been really kind and helpful. They’re based in Fareham! Please let them know I am grateful for their kindness x

[Christina Burgess @Chrissy_Burgess]

@BootsHelp I’m trying to make a purchase with the 3 for 2 on La Roche posay, but then a free beauty sample is added to my basket and it says that I can no longer claim the 3 for 2, or it is a missed offer? It really doesn’t make any sense 🫣

[Christina Burgess @Chrissy_Burgess]

@AppleMusic hi there, I had a free trial with my phone due to expire on 13/3 along with the other trial apps, however it’s not showing on my phone. I was wondering if you could help me with this please? As it expired before the others, but all had the same date originally?

[Christina Burgess @Chrissy_Burgess]

@TheAA_UK can you help? I’ve got me renewal through and after discussing the price was able to lower it; however on the ‘new document’ that arrived today it still has the old renewal price. Can you confirm what I’m going to be charged. I don’t have time to keep calling your team

[Christina Burgess @Chrissy_Burgess]

@Pinkladyappleuk can I ask why ‘when in Rome’ your packaging is sustainable and made from cardboard, but back in the UK it’s always plastic? Also, the size difference is vast too!! 😒

[Christina Burgess @Chrissy_Burgess]

@BootsHelp Hi 😀 I’ve received an order and one of the make up powders has come used/with lipstick or nail varnish on the applicator. This is the second online order I’ve had in a row where an item has been faulty. The point of ordering online is so I don’t need to go to store.

[Christina Burgess @Chrissy_Burgess]

@currys The Lionesses 🦁 🦁 🦁 #CurrysFIFAWWC

[Christina Burgess @Chrissy_Burgess]

@VueHelp …be getting a voucher a refund, however nothing has coke through just yet… I’d like to try and rectify it as soon as possible please so I don’t miss out on the Wednesday booking, but I appreciate its my error with fat fingers 🤦🏻‍♀️🙃. Many thanks, Chrissy!

[Christina Burgess @Chrissy_Burgess]

@VueHelp hi there, I’ve booked a film for the wrong day 🤦🏻‍♀️🫣and was hoping to swap it for the Weds, not Tuesday. I have tried setting up an account as I purchased them as a guest, however it’s not letting me do that. I spoke to Taz on your chat team who said I’d be….

[Christina Burgess @Chrissy_Burgess]

@WixHelp hi there, I was wondering if you can help me with a question; what is the best way to contact someone? It’s about a template you’ve created but it’s not responsive. Also, you have not got an option for a rollover/hover on a set of images in a strip yet? ☹️

[Christina Burgess @Chrissy_Burgess]

@GMB I have anxiety about not being able to find a loo, stemming from year 7 at school. I have had this all of my life and I am now 36. I really think denying children the access to the toilet can create unnecessary issues for them in their lives

[Christina Burgess @Chrissy_Burgess]

@TheAA_UK just to say a big THANK YOU to the lovely AA Man who rescued us at Knutsford services on the M6 at the start of his shift. We have travelled from Portsmouth on our way to the Lake District and without him, I’m not sure what we would have done 🥳

[Christina Burgess @Chrissy_Burgess]

@virginmedia Well he’s put a request in for me… so hopefully I will get it back 🤞🏼. But yes, thank goodness for Jarrett! Superstar! 🤩🥳 The previous two call handlers just hung up, I thought they’d at least call back? Thanks for checking 👍🏼

[Christina Burgess @Chrissy_Burgess]

@virginmedia I’ve been trying to get through to you for the last hour. I have spoken to two advisors both who have put me on hold and hung up. What a poor service. I have only just renewed my contract too.. might have to message @skytv

[Christina Burgess @Chrissy_Burgess]

@virginmedia Hello, at some point our landline was changed across to a new one without us knowing, but thankfully a kind person called Jarrett on the phones has helped me out and put the request through to change it back to our original number. Thankfully you have some kind staff