Communicator, mother, wife, runner, creator, friend, writer, educator, believer in miracles. (The views here are my own and don't represent my employer’s.)
UNIFIED CX STRATEGY: BRIDGING THE GAPS IN ENTERPRISE CUSTOMER INTERACTIONS
Monday 8:00 am #EC25 session. Left to right
@Five9@Zoom
@NICE
@Talkdesk
,@Webex
Moderated by @JustinRobbins
@McGeeSmith@LisaLisajm5 I am so proud of you, @LisaLisajm5! You have always been an exceptional professional and I’m so glad to see you recognize for that great work! 💜
@Unitil Thank you. I had to leave my house to go work somewhere else and I asked for a call back from Unitil once the power was restored. I haven’t received a call.
Sitting in the airport, watching the pilot walk up to the gate to check in, and I quietly ask myself, “hmmmm, is he though?” 😳 This is what listening to @PretendPod does to me! Thanks, @javier_ontheair, for a great series! ✈️
.@Talkdesk announced it has embedded Talkdesk Copilot within @EpicHealthUSA. Work was completed as part of the EPIC Workshop program, where EPIC works directly with vendors to develop new technology to support additional innovations. #GenAI#CX#CCaaS https://t.co/nfc90IH2tW
.@Talkdesk Unveils Gen AI Progress and Plans < The company has put in the work to incorporate #GenerativeAI across its portfolio, adding training tools, knowledge management, and the ability to refine AI models. @CharanyaKannan@TTPaiva@NoJitter#CCaaS https://t.co/XN1jFOZV2g
🚀🤖 Unveiling the Future at #GartnerITSymposium! 🌟
Talkdesk Chief Product and Engineering Officer CK Kannan joined forces with #CX guru and Talkdesk customer, @KenCohen from @jkmoving to unravel the secrets of Supercharging Contact Center Efficiency with Generative AI.