CogNeed

Live AI-Powered Insights for Better Customer Conversations
🇫🇷 #VoiceTech #AI #Startup

[CogNeed @CogNeed]

📣We've just released a groundbreaking article: "#AI in #CallCenters: What Future for Call Center #Agents" !

💡#CustomerRelationship landscape is evolving and AI is reshaping operations.

🧠Our vision : AI will not replace agents, it will augment them.

https://t.co/6sW2He7wmI

[CogNeed @CogNeed]

Transforming Customer Service Starts With Voice AI

https://t.co/09Tjwa4BRo via @Forbes

#VoiceTech #VoiceAI #AI #NLP #DeepLearning #CustomerConversation #CallCenter #CustomerService #CustomerCare #VoiceExperience #AugmentedAgent

[CogNeed @CogNeed]

Did you know?!

@CogNeed's website got a makeover!✨

Check out how amazing it is: https://t.co/cXvS4o71u9 👀

You'll find our value proposition & all the latest news about us!

#CogNeed #VoiceTech #WebSite #Startup #AI #VoiceAI #DataScience #VoiceRecognition #SpeechRecognition

[CogNeed @CogNeed]

📣 What's new with @CogNeed?

During a @HubFranceIA webinar on #AI & #Onboarding we got to have a very nice testimony
Big thank @sodexopass_fr for trusting us in this adventure!🤝

Check out what they say about us: https://t.co/DEuwlroyLy

#CogNeed #VoiceTech #VoiceAI #FrenchTech

[CogNeed @CogNeed]

Using AI To Augment Customer Service Agents

https://t.co/JJoKjIVDbd via @forbes | by @AdiGaskell

#AI #CustomerService #ContactCenter #AugmentedAgent #VoiceTech #VoiceAI #LiveInsights #Automation #Empowerment

[CogNeed @CogNeed]

Five Levels of AI-driven Contact Center Agent Augmentation

https://t.co/Ev7QBLK7L2 by @rowantrollope | via @Medium

#ContactCenter #AI #VoiceTech #Automation #CustomerService #InsideSales #AgentAssistance #AugmentedAgent #CogNeed #Interactions #DigitalTransformation

[CogNeed @CogNeed]

How Brands Can Win Over Gen Z With Customer Service

https://t.co/txRRw4VOPn via @CustomerThink by Shannon Flanagan

#CustomerService #BusinessStrategy #CustomerSupport #UserExperience #CustomerLoyalty #CX #UX #Omnichannel #ContactCenter #AgentEnablement #AI #AugmentedAgent

[CogNeed @CogNeed]

More information here : https://t.co/xCoWAXztpF

[CogNeed @CogNeed]

🚀We are pleased to announce you that we closed a 400 000€ seed funding round with @WeLikeStartup

🧠Our solution assists #CustomerRelationship Reps in real time through #ConversationalAI

🛣️Incredibly excited for the next chapter

#VoiceTech #FrenchTech #ContactCenter #VoiceAI

[Incubateur Télécom Paris @IncubTelecom]

Une bonne nouvelle aujourd'hui pour nos alumni @CogNeed !
Ils viennent de lever 400k euros 🤩 grâce à cette somme ils pourrons accélérer leur déploiement en France, recruter de nouveaux talents et lancer plusieurs projets en Europe !
Bravo @ErwanDemont & toute la team 👏👏

[CogNeed @CogNeed]

Voice Tech: Coming Soon To A Classroom Near You

https://t.co/E636czl45Z via @forbes | by @nsdmorrison

#AI #VoiceTech #EdTech #Education #VoiceAI #DataScience #VoiceRecognition #SpeechRecognition #NLP #NLU

[CogNeed @CogNeed]

Voice tech makes inroads in the enterprise

https://t.co/uiMTJjgOne via @VentureBeat | by @dcoates

#AI #VoiceTech #VoiceAI #BusinessStrategy #BusinessImpact #Implementation #DataScience #MachineLearning #SpeechRecognition #NLP #NLU #ContactCenter #VirtualAgent #AugmentedAgent

[CogNeed @CogNeed]

Proud to announce that we are integrating @KedgeEntrep Business Accelerator !💪

🚀 Focusing on growth & scalability, the program's goal is to empower @KedgeBS entrepreneurs through mentorship and business impact

Let's rock this !

@ErwanDemont | @TanguyCoatalem | @AliceCoatalem

[CogNeed @CogNeed]

Turning AI into your customer experience ally

https://t.co/VLhnlikwfI via @techreview

#AI #CustomerExperience #Automation #DecisionMaking #VoiceTech #DataAnalytics #BusinessStrategy #VoiceAI #CustomerJourney

[CogNeed @CogNeed]

Synthetic Voices Want to Take Over Audiobooks

https://t.co/gHdOdByqZI via @wired | by @tsimonite

#AI #VoiceTech #VoiceAI #SyntheticVoice #Audiobooks #Soundwave #Automation #VirtualAssistant #Deepfake #AutoNarration #SmartSpeaker

[CogNeed @CogNeed]

Where is the voice assistant industry headed ?

https://t.co/BV9Vpr1VoJ via @bdtechtalks | by @bendee983

#VoiceTech #AI #VoiceAI #VoiceAssistant #Innovation #NLP #Speech2Text #MachineLearning #DeepLearning #SalesTech #CustomerService #ContactCenter #SaaS

[Erwan Demont @ErwanDemont]

We'll be participating in the #matchmaking sessions at #SwedenInnovationDays on Jan 17-20 to meet international corporations & present @CogNeed !

More info : https://t.co/xSC6Tu0rrY

[CogNeed @CogNeed]

Voice AI Predictions for 2022 from 25 Industry Leaders

https://t.co/eKvOM0EtaP via @voicebotai | by @bretkinsella

#VoiceAI #AI #VoiceTech #DataScience #Sales #SalesTech #CustomerService #CustomerExperience #CallCenter #InsideSale #CustomAssistant #MachineLearning #NLP #GPT3

[CogNeed @CogNeed]

11 Tech Trends That Will Impact Professional Communications In 2022

https://t.co/iMHLn4s82W via @forbes

#Communication #Marketing #Collaboration #AI #VoiceTech #VoiceAI #CustomerExperience #EmployeeEngagement #DataAnalysis #MachineLearning #SocialMedia #Multichannel #Sales

[CogNeed @CogNeed]

Conversational AI Continuing to Mature for Customer Service

https://t.co/sJBHceYW2c via @EnterpriseAI_ | by @TechManTalking

#AI #CustomerService #VoiceTech #CustomerExperience #VoiceAI #ContactCenter #ConversationalAI #Customization #RealTime #AgentsAssistant