The Implication

[The Implication @ConsumerDyl]

@AskLyft your driver didn’t stop the ride. I was charged $177 for a $65 ride. Drive drove for 2 hours and 80 miles. Can’t get help in the app or reach anyone. FIX THIS

[The Implication @ConsumerDyl]

@AirCanada I booked and canceled a flight for my wife and I on @united but it appears the cancellation didn’t get to your system. The flight leaves tomorrow (UA8071) from MXP to YUL.

[The Implication @ConsumerDyl]

@Hertz you get an F for customer service. Just spoke to the rudest customer service agent, despite being a Gold status member for years. Not sure where you find these ppl, but maybe train your folks better on how to interact with your customers #fuckhertz

[The Implication @ConsumerDyl]

@Delta you just cancelled my flight tomorrow MORNING and have no other flights for the next several days. I need help ASAP

[The Implication @ConsumerDyl]

@Uber @Uber_Support I have an idea for improving your customer experience - every time a driver cancels on a customer, you give the customer a credit. Just had 5 drivers cancel on me in a row and now I’m late to the airport. Guess who did show up to take me - a taxi! #fuckuber

[The Implication @ConsumerDyl]

@lyft @AskLyft after several drivers canceled on us making us late for the airport, we found a taxi instead but you still charge me a cancellation fee??!! The only reason I canceled is because YOUR drivers kept cancelling on me making me late. Worst customer experience ever!!

[The Implication @ConsumerDyl]

@lyft @AskLyft why does it keep saying the driver has arrived well before they actually have? It’s happened twice to me today and it starts the waiting clock even though the driver isn’t there yet.

[The Implication @ConsumerDyl]

Utterly miserable experience renting a car from @Avis . Reserved a car months ago for $291. Agent checks my car out my receipt shows a $513 charge. Mgr tells me all sorts of bs excuses why the price is different (my system can’t talk to their system). Then my cc was charged $713!

[The Implication @ConsumerDyl]

@priceline @HiltonHotels I did, but since it already occurred @priceline refuses to do anything about it. Paid for a certain room type, but was given a lesser quality room bc it was “oversold”. Feels like a complete ripoff

[The Implication @ConsumerDyl]

@priceline @HiltonHotels I just spoke to your customer care team both on the phone and Twitter for the last hour and was told that you wouldn’t do anything to resolve this issue.

[The Implication @ConsumerDyl]

@united It’s been 1.5 months since I submitted my original request. If I don’t get a response today I will escalate this to the National Enforcement Board, as well as United’s senior leadership.

[The Implication @ConsumerDyl]

@united It’s been 30 business days since I submitted my request for compensation owed under Reg EC 261/2004 and still no response despite 3 follow ups. Do you ignore all your customers you owe compensation to??

[The Implication @ConsumerDyl]

@united why can’t I complete check in for my intl flight tomorrow morning???

[The Implication @ConsumerDyl]

@turbotax so I bought TT Premier thinking I could access live help from a TT expert. Is this not the case? I don’t see anywhere that allows me to get in touch with someone

[The Implication @ConsumerDyl]

@SouthwestAir what’s your baggage policy for checked musical instruments? I have a hard shell guitar case that I want to check on my@next flight home

[The Implication @ConsumerDyl]

@Hertz we booked a reservation for next month but it’s now not appearing on our account when we go onto your website. Can you pls help confirm that we have a reservation?

[The Implication @ConsumerDyl]

@Fidelity is it possible to convert Roth 401k contributions for 2021 to Traditional 401k in order to get the tax deduction for 2021?

[The Implication @ConsumerDyl]

@Fidelity my wife and I have been on hold with your IRA team for over 2 hours, what is going on here????

[The Implication @ConsumerDyl]

@SouthwestAir can you help me update my name on my account? I received a global entry card recently and was told I need to include my middle name on my profile with the airlines

[The Implication @ConsumerDyl]

@FSMexico I sent an email several days ago through your website but haven’t heard a response. I am trying to obtain a copy of my covid test receipt, can you help me please?