@ATT I would like the name of your executive leader in charge of customer experience at retail. I have a story to share about the unacceptable "service" yesterday. #DoBetter#CustomerService#Retail
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@jetblue I’ve asked at the gate, the check in desk, on the 800 number and the ‘Just Ask’ counter...shrugs and finger points to somewhere else. I understand delays but the lack of empathy and help (despite following… https://t.co/doPQfzCeUU