@on_running £170 trainers damaged after a few months. Submitted a warranty claim, told hear back after 48hrs - a week later nothing! Come on OC, surely you can do better than that. Problems ordering them too, pls treat your customers with a tiny bit of care and respect.
@bt_uk typical BT broadband neglecting loyal customers - renewal prices for a customer of 6 years - charging WAY MORE than the market rate and WAY MORE than if I was a new BT customer. Shame on you, I thought those days of not caring about your long standing customers was over.
@beaybl worst made products and even worse customer service. Bought my daughter leggings, worn twice and split. 6 weeks old and aybl won’t replace and ignore messages. Do yourself a favour and go anywhere else!! #horrible
@BondiBoost my daughter spent £100+ on your thermal brush from Boots. Stopped working after a few months and occasional use. Emailed you @wecare and no reply. Seems you don’t care at all! If I don’t get a reply soon will take further action.
@SportsDirectUK only Sports Direct can take payment for an order, cancel one of the items as out of stock then refuse to refund you for the cancelled item, saying you need to speak to your bank. No wonder they have a terrible reputation. #ScamAlert#thieves
@Marriott stayed at Amsterdam Marriott with family for the weekend. Daughter melted skin on ankle on boiling hot tap in shower. SUPER DANGEROUS, ruined weekend. Chief concierge UDO ESHUIJS promised 50k Marriott points to say sorry. No points given. Chased emails to him, no reply!
@quookeruk if you want the most expensive hot tap on the market that breaks, leaks and floods your kitchen,+ costs you a fortune in call outs, £200 a service!!!! Then go for Quooker. Oh and you book a £200 service weeks in advance, take a day off work and no one turns up or calls
@British_Airways 5 months trying to get legitimate long haul avios added to my account, emails ignored, exec club apologise ‘it’s in a queue’ every time I call, log complaint on flights, still ignored. Is BA the worst customer service company on the planet?
@British_Airways I fly BA long haul for avios. Chose bad flight times to fly BA back from US and avios not added. Raised a case, spoke to advisor, provided more info and months and months pass with no resolution. So so frustrating, emails ignored and still no points. 😖😖😖
@British_Airways That would be great. I’ve been consistently ignored throughout. Case ref: 01486923. Took you months to reply. Then you ask for more information so I sent you all the docs you asked for 6 weeks ago. Chased up twice,nothing. suffered bad flight times and paid more for long haul
@Gymshark my daughter just bought some leggings but when she got the order confirmation there was no house number input, just street address only. Emailed for help and told you can’t help? How can she get the leggings if no house number on the package. Come on, help pls, not hard
@Sephora Ordered Miss Dior 50ml for my daughter bday today. She opened the box and out popped a TINY bottle. She showed me and I’ve been sent the 30ml instead of the 50ml I’ve paid for. What a con! She can’t use the perfume today and I’ve spent hours being disconnected from chat
@sweatshoponline hi, trainers were due to be delivered by today, but Hermes says it’s delayed and doesn’t know when it will be delivered? Been saying this since the weekend? Order number 7332832
@askryanair Ryanair won’t refund me a penny now we can’t fly due to Covid changes in Tenerife. Thank you @easyJet for the full refund and understanding. Ryanair fully deserve their reputation of being a disgraceful company profiteering during COVID hard times.
@askryanair Booked Tenerife then rules changed Dec 1st so my 14yr old son can’t go as he’s not double vax. Ryanair won’t even refund me for the extra baggage I won’t use or the seat UGs I can’t sit on. Shame on you Ryanair for profiteering during Covid hard times. Disgusting!!