Look familiar? Not falling for the run-around this time @DellCares.
Buy a #Dell if you're a sucker for faulty hardware and the worst customer service you could imagine and even then, look at other options.
Dell customer service just contacted us again, from India, to tell us that "it is no longer under warranty" and that we have to pay to fix something that they failed to fix the first 3 times! #Dellsucks@MichaelDell
Well, my "fixed" @Dell XPS with refurbished motherboard (trash) is officially a brick. Forced Windows 10 update fried the whole thing. Not even an 18-month-old computer. @DellCares is a facade.
Replaced with a @lenovo and couldn't be happier. No more #dellhell for me
@Burning_Willow @drby01@DellCares@Dell Keep me in the loop about the class action suit. Their service tech lied straight to my face to get me to send the lemon back, saying they would replace. As soon as it was received I got an email saying the replacement request was denied.
@BGreens89@Dell@DellCares Definitely interested. Our employees replaced all Dells with HP systems. Wish I followed suit, but unfortunately I'm stuck with a brick and @Dell has done nothing for 6 weeks. Haven't been able to run my business since. Paid $1,200 for a system that lasted 52 weeks #whatajoke
@Burning_Willow @DellIsKillingMe@DellCaresPRO@DellCares@Dell And here I thought it was just me. At least my business isn’t relying on it, like you. It’s been 13 days since @DellCaresPRO told me someone w/ @DellCares would contact me. What’s the point of having a Twitter presence @Dell if your actions don’t match your words?
@Dell@Dell_IN Business affected, life affected.
Feeling mentally harassed now
Only thing left is to throw the laptop in dustbin and tag you guys in that picture so that everyone comes to know what the hell Dell has done to me.
#DellHell#DellShit