Dezer da Advocate🤔

Consumer advocate🎙️Finance & political observer🤔 Financial Counselling💲🗣 NFP supporter💡Traveler🇪🇺Motorsport🏎 Proud Aussie🇦🇺 Love my beautiful family😍

[Dezer da Advocate🤔 @DezerdaAdvocate]

Final Fromage Friday of #TDF2024 @Bridie_OD #couchpeloton #sbstdf

[Dezer da Advocate🤔 @DezerdaAdvocate]

Logged a support ticket with @evernotehelps over 3 months ago & they refuse to respond to any requests for help😡 @evernote #CustomerService continues to get worse😡#customerexperience #CustomerServiceFails

[Dezer da Advocate🤔 @DezerdaAdvocate]

😀#Thankful for the super warm, friendly & helpful staff at @Coles MountainVew #MtGravatt #customerexperience 🙏

[Dezer da Advocate🤔 @DezerdaAdvocate]

@Foxtel IQ5 disappointing & frustrating downgrade from IQ4😡 Use to be able to record any 3 channels (inc FTA) simultaneously but now can only record 1 FTA at a time😡 @FOXTEL_Help #NotGoodEnough #Foxtel #TV

[Dezer da Advocate🤔 @DezerdaAdvocate]

😡My feedback is my #complaint progressed to case mgt on 22/4/23 (now 7 wks) & have to wait another 17 weeks for a case mgr. @CitiAustralia refuse to communicate or resolve in the meantime because they know they don’t have to do anything until #AFCA case mgr assigned😡

[Australian Financial Complaints Authority @AFCA_org_au]

Feedback Friday!

[Dezer da Advocate🤔 @DezerdaAdvocate]

Just spoke with dismissive, unhelpful & severely under resourced😡 @AFCA_org_au advised that despite already waiting 7 wks to assign a case manager, I will have to wait a further 20-21 wks before #AFCA will progress 2 unresolved cases🤔Both banks refuse to help @DavidLockeAFCA

[Dezer da Advocate🤔 @DezerdaAdvocate]

😡Waited on hold for over 1 hr @VirginMoneyAU overseas call centre & gave up 😡 DO NOT HAVE ANYTHING TO DO WITH #VirginMoney #customerexperience #Notgoodenough

[Dezer da Advocate🤔 @DezerdaAdvocate]

Hey, thank you for following me

[Dezer da Advocate🤔 @DezerdaAdvocate]

😡 I strongly dislike the new @Coles online shopping website compared to the old site. It was confusing, frustrating & took considerably longer than my usual shop to complete😫

[Dezer da Advocate🤔 @DezerdaAdvocate]

I've joined the campaign for fair data use. Concerned about how businesses collect and use your data? Add your name too: https://t.co/RKEMePUZHO

[Dezer da Advocate🤔 @DezerdaAdvocate]

Hey, thank you for following me

[Dezer da Advocate🤔 @DezerdaAdvocate]

Hey, thank you for following me

[Dezer da Advocate🤔 @DezerdaAdvocate]

Hey, thank you for following me

[Dezer da Advocate🤔 @DezerdaAdvocate]

Hey, thank you for following me

[Dezer da Advocate🤔 @DezerdaAdvocate]

Hey, thank you for following me

[Dezer da Advocate🤔 @DezerdaAdvocate]

This unhelpful & misleading @Optus employee at Upper Mt Gravatt said it would be approx 5 min wait. I asked him at 10, 20 & 30 min how much longer it would be & he just kept saying approx another 5 min🤔It took 35 min😡#CustomerExperience

[Dezer da Advocate🤔 @DezerdaAdvocate]

😡7 days in a row & @Optus still refuse to communicate or assist👎#OptusDataBreach #OptusHack @choiceaustralia

[Dezer da Advocate🤔 @DezerdaAdvocate]

😡Day 6 & @optus still refuse to communicate or assist😡 with passport issues whilst overseas #OptusDataBreach @dfat @SenatorWong @choiceaustralia @couriermail @7NewsAustralia

[Dezer da Advocate🤔 @DezerdaAdvocate]

😡Day 6 & @optus still refuse to communicate or assist😡 with passport issues whilst overseas #OptusDataBreach @dfat @SenatorWong @choiceaustralia @couriermail @7NewsAustralia

[Dezer da Advocate🤔 @DezerdaAdvocate]

Day 5 & @Optus still refuse to communicate or assist with the ongoing issues experienced with my passport whilst travelling overseas #OptusDataBreach @choiceaustralia @couriermail @dfat @SenatorWong

[Dezer da Advocate🤔 @DezerdaAdvocate]

Day 5 & @Optus still refuse to communicate or assist with the ongoing issues experienced with my passport whilst travelling overseas #OptusDataBreach @choiceaustralia @couriermail @dfat @SenatorWong

[Dezer da Advocate🤔 @DezerdaAdvocate]

It’s now been 4 days & @Optus refuse to reply via MyOptus App with any communication, assistance or cooperate regarding #OptusDataBreach & issue I am experiencing with my passport whilst overseas @dfat @SenatorWong @choiceaustralia @couriermail

[Dezer da Advocate🤔 @DezerdaAdvocate]

It’s now been 4 days & @Optus refuse to reply via MyOptus App with any communication, assistance or cooperate regarding #OptusDataBreach & issue I am experiencing with my passport whilst overseas @dfat @SenatorWong @choiceaustralia @couriermail

[Dezer da Advocate🤔 @DezerdaAdvocate]

I have contacted @Optus re #OptusDataBreach via MyOptus App several times over past 48 hours & no helpful response or assistance😡I am currently travelling oversees & have experienced issues with my passport at immigration @dfat @SenatorWong @choiceaustralia @newscomauHQ