.@TPExpressTrains website entirely useless because the annoying "sign up now for emails" popup won't go the fuck away and "X" button does not work. Just take it the fuck down. CHRIST
New @Chase Sapphire Reserve is an outrage. Over-complicated and over-priced. Benefits get worse and fee skyrockets. Card is worthless now. $795 for a fancy yet useless card. #CancelCSR#ChaseCSR
@xTheFuzzBallx@Avis Sorry to hear of your issues too. Looks like you were able to get your fee waived. @avis has been totally uncooperative with me and won’t even address my questions, just copy/pasting the same BS answers. How’d you get it dropped?
This -- a few crumbs and hairs on a FLOORBOARD -- is what @Avis deems is $250 worth of vehicle damage and cleaning. Absolutely disgraceful company. Never renting from them again.
Still waiting on @Avis to explain how $250 is a "reasonable" cleaning fee for microscopic debris on a 1-square-foot floorboard. Their own Terms - Paragraph 2.6(c) - say cleaning fees are only assessed for "EXCESSIVE" stains/debris. Maybe I should file complaint w/ @FTC & @bbb_us?
@Avis .@avis I guess this should speak for itself. 1.2 stars out of 3,934 reviews. Wow! You guys are total unapologetic shitbags. #avis#avisnightmare#rentalcar
@Avis btw @Avis you forgot the word "REASONABLE" as in your Rental Terms: "2.6(c) Cleaning Fees: You will pay a *REASONABLE* fee for cleaning the Vehicle’s interior or exterior for what we determine in our sole discretion are excessive stains, trash, dirt, soilage, odors, or pet hair."
Can you help @HiltonHonors@Hilton? Why are your agents so misinformed about your own policy? It’s not that complicated. Either price match or quit bullshitting with this useless “guarantee”
After 2 hours on the phone with 3 different @HiltonHotels agents, they still refuse to honor their own Price Match policy. They claim they can't match because the hotel in question charges a "resort fee." Their own policy says resort fees are not considered when price matching.
.@JetBlue why is there absolutely no fucking way to unsubscribe from your goddamn annoying marketing emails? NO WAY! No unsubscribe link in email, and I've spent 30 minutes dicking around your website and still can't find a way to OPT OUT!!!! STOP!!!!
Time to put on some coffee, read the news, and see what new ugly color scheme @goclio has changed the platform to today. Yikes! High contrast! Can't wait to see what tomorrow's rearrangement looks like.
8 days and counting and still waiting on a refund from @AmericanAir that I had to MANUALLY REQUEST instead of getting automatically when cancelling my flight due to a 37 HOUR DELAY. You people SUCK! Always make everything a hassle
@AmericanAir Typical canned answer. Funny you come alive when @USDOT is tagged but ignore thousands of other customers. If you actually read my post above, this is a matter for your security team, not reservations. But, that would require you to actually care about your abysmal company image
LOL @AmericanAir customer support is to FUCKIN bad and unresponsive that they have literal scammers creating fake @X accounts posing as AA reps asking for personal info. AA you are a fucking joke and a disgrace. @USDOT shut em down! #americanair#americanairlines
Gotta love the level of don’t-give-a-fuck at @AmericanAir. Waited 2 hours to speak to an agent about a missed connection in #DFW and she says “all flights sold out, nothing available” Then a long pause like she’s waiting for me to say “cool guess Im just gonna live in Dallas now”
.@AmericanAir what adds insult to injury is that your phone support is a 2.5 HOUR WAIT!!! App is useless and chat support is unhelpful, always deferring to gate agents.
.@Lyft@AskLyft how do I turn off the annoying vibration notification 📳 when a driver is 3 mins away from arriving? It’s extremely disruptive and unnecessary. No way to disable it in app?
@getkeeps@thirtymadison .@getkeeps this still has not been fixed. Your website says text support is available 7 days a week (isn't that what "Monday thru Sunday" means?) but when I text I get a reply saying only Mon-Fri. Can you please update your website to reflect your accurate hours??
.@getkeeps@thirtymadison Can you guys explain why the Keeps website is displaying false information about your hours of support? You billed me for an order *with no notice/reminder* and *on a Saturday* that now I cannot change because you're closed. I would appreciate a refund.