@BritishGasHelp Actually it’s not great. Spent two days last week with no hot water and I still have none. I don’t want to wait until next Saturday for hot water. I’d like somebody tonight or tomorrow. This is absolutely not good enough. The water was warm now cold. Furious
@BritishGas pay insurance for call outs. Took 2 days off to let engineer fix problem. Today obvious not properly fixed. No Saturday appts for weeks. I can’t keep taking time off for a job not to get fixed. I expect a better service not this unacceptable level of inconvenience
@BritishGasHelp He came out. He ordered parts. Came back the next day. Allegedly fixed it. It’s not fixed. We still have no hot water. Thanks for the unhelpful reply
@Se_Railway another freezing train - whatvis weong with having some heating on first thing in the morning. This has been a train with no heating on for two weeks - I’ve complained numerous times and been ignored
@Harrysthoughts2 @FionanaLockwood You there were you? How do you know she asked to go on it? He actually suggested it - after downing bottles of wine. And I DO know
@Se_Railway so no answer as to why my and other people’s trains are freezing. Maybe you could pass a message on for next week and maybe have some heat on early morning trains - I’m absolutely frozen
@Se_Railway@Debbie67894909 This has been the same on my train all week - lots of tweets about freezing trains. What’s going on? It’s not summer it’s bloody cold - as you well know from yesterday’s icy rails fiasco
@Se_Railway please tell me why there’s not an ounce of heat on this train again this morning. All week it’s been freezing and it’s bloody miserable and not once this week has anybody answered me
@Se_Railway@AndyMacrow I complained about freezing train yesterday and again today. It’s not summer and surely Southeastern staff can tell it’s cold out the same as everybody else. It’s not rocket science
@Se_Railway it’s not exactly the height of summer so any chance of some heat in the mornings. It wa bloody freezing on this train yesterday and again today so nothing was done about it!
@Se_Railway it’s not exactly the height of summer so any chance of some heat in the mornings. It wa bloody freezing on this train yesterday and again today so nothing was done about it!
@MillerandCarter trying to call restaurant in Bexley out of courtesy to let them know stuck in traffic and will be late. Shocking service - nobody answers