@OctopusEnergy Outraged - three times I call you about my account! Your opening jingle is incomprehensible to the partially deaf, you play "Hey Jude" for 2 mins and cut me off. ???
@jaguarlandrover joins Car Insurance rip off. In the process of buying a new F-Pace and advised to get a quote direct from Jag Insurance. ยฃ369/month, ยฃ4.4k a year. They obviously realise how flawed their security is.
@SolarEdgePV I'm delighted to say that a very competent engineer, call Martin, phoned me and sorted the problem out in 15 minutes. Thanks for escalating and putting the right person in touch.
Can't believe how hard it is to get @solaredgepv
to monitor my Solar. Nearly 2 months of rebound emails with repetitive questions and then they try and connect me to the wrong account. If you are looking for Solar and someone mentions Solaredge - I suggest you avoid.
@SolarEdgePV I have been trying to get [CASE:4059947] resolved for weeks, your support centre just loops round asking the same questions but never resolving the issue. Do I need to move to another Solar PV Invertor?
Broadband ceased for the 3rd time in 6 weeks by unknown ISP, @TheTalkUK can't see who culprit is. @OpenreachHelp wont accept calls from me or advise who the other ISP is so i suffer disruption and hours of calls. Perhaps @offcom can help? Or doesn't the paying person matter?
@TalkTalk I feel this reply and it's use of casual jargon epitomises poor customer service. "Your line has been ceased for some unexplained reason so lets put you back to sales and start the process again". A complaint has been raised so I await a call from that team.
Can @WeAreOpenreach @OpenreachHelp confirm whether they can cancel a broadband contract between a provider and customer as a result of an infrastructure issue?
My Broadband goes down, I contact @talktalk and they tell me that @openreach has put a โseizeโ on my account as a tube has blown? The only way to get broadband back is to cancel the contract and start a new one. Advice please?