Arpit_Emt

[Arpit_Emt @EmtArpit]

@vipulvsinha @EaseMyTrip Thank you Mr.Vipul for your positive review, we are glad to assist you.

[Arpit_Emt @EmtArpit]

@SwatiJSP @EaseMyTrip Hi Swati,

Please check the airline policy by using below link.

https://t.co/xix8YlSosG

[Arpit_Emt @EmtArpit]

@NehaMewara12 @EaseMyTrip Hi Neha,

On one device you are checking fare for one passenger and on other device you are checking for 2 passenger, please check fare for same number of passengers on any device you will see the exact fare what airline is providing.

[Arpit_Emt @EmtArpit]

@Sapna26069911 @DGCAIndia @AirAsia @AirAsiaSupport @EaseMyTrip Hi Manu,

We understand your anguish on this matter, if your flight timing is changed by airline then only airline can help you in this whether you can ask for any alternate option or for full refund.

[Arpit_Emt @EmtArpit]

@DanishJahn @EaseMyTrip Hi Danish,

Please share your booking ID so that we can assist you better.

[Arpit_Emt @EmtArpit]

@Manishpaliwalin @EaseMyTrip Hi,

We have a self service portal: https://t.co/ngcyR4p8gC on which a customer can cancel/claim the refund for their bookings on their own.

We have now processed the cancellation of your booking in our system on ur behalf and the refund was automatically processed to you.

[Arpit_Emt @EmtArpit]

@mrinal_bhushan @EaseMyTrip @HardeepSPuri @PMOIndia @flyspicejet Hi Mrinal,

Apologies for the inconvenience.

We already have your PNR in our list of exceptions which our team is currently refunding manually.

[Arpit_Emt @EmtArpit]

@MetukuK @EaseMyTrip Hi Metuku,

We have already initiated your refund, please allow us some we will get it check with the bank and update you on the same.
Bank Ref No. 5770030241886802504281

[Arpit_Emt @EmtArpit]

@itsfabtrav @EaseMyTrip @flyspicejet We are not giving any excuse, we are only saying that we will refund the amount for sure, please let the airline refund first then only we can transfer the amount to you.

As per the airline they will refund the amount after 3 weeks.
Please check the screenshot provided by you.

[Arpit_Emt @EmtArpit]

@rohitlncts @EaseMyTrip @Gaurav06924096 Hi,

We have a self service portal: https://t.co/ngcyR4p8gC on which a customer can cancel/claim the refund for their bookings on their own.

We have now processed the cancellation of your booking in our system on ur behalf and the refund was automatically processed to you.

[Arpit_Emt @EmtArpit]

@OmarFar33630286 @EaseMyTrip Hi Boynextdoor,

Surely we will take care of the same.

[Arpit_Emt @EmtArpit]

@Vrindai1 @MoCA_GoI @HardeepSPuri @PMOIndia Convenience fee was charged by our website, you can check the same before issuing the ticket as well and that will be non-refundable.

We can only refund the convenience fee in case of full refund.
Or you have to cancel your ticket on our portal just to get the convenience fee.

[Arpit_Emt @EmtArpit]

@Vrindai1 @MoCA_GoI @HardeepSPuri @PMOIndia At time of booking you pay non-refundable fees named as convenience fees, which is charged with all websites/airlines, that money is adjusted with payment gateway fees which we pay to banks while collecting your payment from your card to our bank account.

[Arpit_Emt @EmtArpit]

@Amjidali_ @PMOIndia @narendramodi @HardeepSPuri @DGCAIndia @AmitShah @ArvindKejriwal @RahulGandhi @ndtv @Nidhi @republic @EaseMyTrip @DelhiPolice We understand your pain, but please understand that money paid to us at time of booking goes to airlines & at time of cancellations we refund money what airlines gives to us, if we are not getting refunds from airlines then we will not be able to refund to customers.

[Arpit_Emt @EmtArpit]

@Amjidali_ @PMOIndia @narendramodi @HardeepSPuri @DGCAIndia @AmitShah @ArvindKejriwal @RahulGandhi @ndtv @Nidhi @republic Hi Amjid,

We understand your anguish on this matter. Any waiver approval on the ticket is at the sole discretion of the airlines. We tried our best however the waiver was not approved. Hope you understand our limited control over this matter.

[Arpit_Emt @EmtArpit]

@hemantkpanda @pranayrathore7 @bhawna1109 @7c29d07d93904b1 @EaseMyTrip @IRCTCofficial @tourismgoi @PiyushGoyal @RailMinIndia We are already working on his booking ID.

[Arpit_Emt @EmtArpit]

@hemantkpanda @pranayrathore7 @bhawna1109 @7c29d07d93904b1 @EaseMyTrip @IRCTCofficial @tourismgoi @PiyushGoyal @RailMinIndia Mr.Hemant,

We are already in a coordination with Mr.Pranay regarding this booking ID, If you have any booking ID then please share with us.

[Arpit_Emt @EmtArpit]

@pranayrathore7 @bhawna1109 @7c29d07d93904b1 @hemantkpanda @EaseMyTrip @IRCTCofficial @tourismgoi @PiyushGoyal @RailMinIndia @makemytrip Apology for the same.

We are aware that your query is regarding train refund and we are already working on the same.

[Arpit_Emt @EmtArpit]

@SupratipGhosh @EaseMyTrip @HardeepSPuri @DGCAIndia @flyspicejet Thank you for understanding.