EnquiryCustomerCare

[EnquiryCustomerCare @EnquiryCare]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[Alex Bell @alexbe11]

@premierinn Hi, I’ve replied. If someone could get back to me asap please as it relates to a booking for tonight.

[EnquiryCustomerCare @EnquiryCare]

@SuzieNicks1 We have responded to you via DM. Kindly check and revert back.

[EnquiryCustomerCare @EnquiryCare]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[Andy Lorenz @andy_lorenz]

@premierinn @bepurpleai what's the point of offering and charging for ultimate WiFi if when there's a problem it's IMPOSSIBLE to get any service as the phone number just tells you this ENDLESSLY

[EnquiryCustomerCare @EnquiryCare]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[SN @SuzieNicks1]

@premierinn staying at Bromley South. Shameful, everyone is cooking in their rooms, air system broken for days, staff trying best but at their end of their tether. Where are the senior managers?

[EnquiryCustomerCare @EnquiryCare]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[SN @SuzieNicks1]

@premierinn #premierinn avoid Bromley South Premier Inn. The guests are cooking in their stifling rooms. The management is a disgrace. The staff can only do so much. Shameful

[EnquiryCustomerCare @EnquiryCare]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[Tom Allen @TomAllen097]

@premierinn My two bookings have disappeared and I can’t find them online. Can you help me import them to my email?

[EnquiryCustomerCare @EnquiryCare]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[It's what we do @Beerplease01]

@premierinn I stayed at the Furtzon Lake Inn for the last 3 nights. Today (17.04.26) I had a very disappointing breakfast for which I was promised a refund. However I have now been charged again for the breakfast again on another card. Please can I get my double refund.!!!

[EnquiryCustomerCare @EnquiryCare]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[Jackie Wood @jackiewood12a]

@premierinn @nikk1t @premierinn this is now the person who booked the room - can you contact me please ?

[EnquiryCustomerCare @EnquiryCare]

@gregtherock Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”
If you want it more

[Greg Shanley @gregtherock]

@premierinn hi I wanted to give feedback on a room at a Premier Inn in Birmingham but no one has replied to me yet .

[EnquiryCustomerCare @EnquiryCare]

@WeeElBee Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[EnquiryCustomerCare @EnquiryCare]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[ElBee @WeeElBee]

@premierinn can a human contact me please. The form on the website won't submit and I've tried numerous phone numbers thatwont direct me to a person

[EnquiryCustomerCare @EnquiryCare]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[Paul Shirt @pshirt]

@premierinn Oh my, we're here again.
Your WhatsApp support messaging service 🤣🤣😂😂😅😅😅🤣😂

[EnquiryCustomerCare @EnquiryCare]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”
If you want it more

[Rob Coules @RobCoules]

@premierinn any chance someone at your Chiswick hotel answers the phone?

[EnquiryCustomerCare @EnquiryCare]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[Paul Whitfield @fieldwhit20]

@premierinn Please can you tell me how to raise an issue I had at your Cardiff Queen Street hotel over the last weekend

[EnquiryCustomerCare @EnquiryCare]

@russellmurden1 Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[EnquiryCustomerCare @EnquiryCare]

@brothheed Apologies for the inconvenience caused by kindly follow back and DM your WhatsApp number for easier and fast communication. Thank you

[EnquiryCustomerCare @EnquiryCare]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[EnquiryCustomerCare @EnquiryCare]

@Melless97 Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[EnquiryCustomerCare @EnquiryCare]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[Luke @law34]

@premierinn hey 👋 I picked my daughter up recently from one of your hotels, waited in your car park for 23 mins while she finished her breakfast. I wasn’t parked, I was waiting. I have £100 parking fine for my troubles. Is this fair?

[EnquiryCustomerCare @EnquiryCare]

Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”

[Lemony Bearley @lemonybearley]

@premierinn your virtual chat bot is very annoying. I want to amend a booking. Your website won't let me and your virtual bot goes round in circles. Bring back humans.