Etihad Help

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[Etihad Help @EtihadHelp]

@Geneva201283577 Hello! Sorry to hear about your experience. Please reach out to us through DM with the booking reference so we can take a look from our end. *Eric https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@amakrish Hi Amarnath, we are trying to send you a DM but are unable to. Please remove your case number from the public and join us via DM so we can look into this for you. Thanks.
*Pika https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@VR_1696 We have replied to you via DM; please have a look. *Eric https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@smriti25 Hi Smriti. Please share with us a screenshot of what you encountered while you were trying to log in, along with your membership number, through the DMs to check this for you. *Sam https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@gandhinakul1 Hello Nakul. Thank you for bringing this to our attention. Please send us a DM with your booking reference and more details so we can assist you further. *Zack https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@rachiepoopoo8 Hi Hanlinylin, we are sorry to hear about your experience! Please share the case number you raised with us to check via DM. *Nala https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

Refund is not applicable for value fare family, and it is applicable for comfort with applicable fees. Please bear in mind that in case you have combined fares, the most restricted one shall be applied. You may check our fare rules for all fares through this link https://t.co/2GwQb5EQUY. *Lana

[Etihad Help @EtihadHelp]

@PriyankaGhosh Hi Priyanka, we are sorry to hear that! Please share the email address and the phone number linked to your case via DM to check for you. *Nala https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

Hi Chetan, In case of one of these scenarios happened:
➢ Departure is 2 hours earlier than the scheduled departure time
➢ Arrival is delayed by 2 hours or more
➢ Departed earlier 2 hours.
➢Misconnects an onward flight
➢ Flight cancellation
➢ Equipment downgrade where the guest is rebooked to a lower cabin
You can check it from this link ;https://t.co/Adep7JDP67
You will be eligible for the following: -
Free change up to 30 days before or after the original date
Full refund except non-refundable taxes if there are any.
*Eva

[Etihad Help @EtihadHelp]

@jaldilse005 Hi Jaladhi, we're unable to send you a DM. Please join us via our direct messages by sharing your 6-character booking reference or the 13-digit ticket number that starts with 607 to look into this for you. Thanks.
*Pika https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@Shorful Hello! Please reach us through DM with full flights routes and dates to have a look from our end. *Eric https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@selenium1066 Hi there, we are sorry to hear this. Please share with us more details via direct message in order to further assist you. *Noah
https://t.co/KGHbXpfN3l

[Etihad Help @EtihadHelp]

@halazon_a7mer Hello Mahmoud, we would like to look into this for you. Please join us via DMs with your booking reference which is 6 alphanumerical digits, or the ticket number starting with 607*** to check this for you and assist accordingly. *Moro https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@PunamMohandas Hi Punam, we are sorry to hear about your experience, please reach us via DM with the booking reference to check. *Nala https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@AreejHAlmajed We've received your direct message, but we are unable to reply to it. Please remove the restrictions from your side to assist you further. Thank you. *Ann

[Etihad Help @EtihadHelp]

@DHoffmann369 Hi Dominik, we are glad to hear that you have enjoyed your flight with us, feel free to share the flight number via DM. *Nala https://t.co/WVAeTad9lm

[Etihad Help @EtihadHelp]

@nikolaysytar We've received your direct message, but we are unable to reply to it. Please remove the restrictions from your side to assist you further. Thank you. *Ann

[Etihad Help @EtihadHelp]

Hi Arun. For guests with any other physical or mobility impairments who require wheelchair assistance, you may book the wheelchair assistance through Manage My Trip here https://t.co/VGKCpOnksc up to 48 hours before your departure. If you did not submit a request before that, feel free to message us your booking details through DM, we will do our best to help. *Ann