Faye Tunwell

chasing rubies, chasing gold

[Faye Tunwell @FayeCopsey_]

@FromPaperchase no one is getting back to me about my order? This is terrible service for 2nd time in a row now Really disappointing!! #badcustomerservice

[Faye Tunwell @FayeCopsey_]

@andybayley67 @eon_next Ridiculous isn’t it?? The government gave us money to help and @eon_next have totally ignored it and charged us through the roof as well!! Haven’t been able to get through to anyone for days now #awfulservice #badcustomerservice

[Faye Tunwell @FayeCopsey_]

@FromPaperchase awful customer service! No way of contacting you or the courier service? Emailed you and no response - can you please help me?? #badcustomerservice

[Faye Tunwell @FayeCopsey_]

@AmazonHelp It wasn’t on my Amazon account. It was a company that used your shipping!! The link you sent doesn’t apply so I am now stuck in the middle of you both 😡

[Faye Tunwell @FayeCopsey_]

@AmazonUK what is going on with your delivery drivers??No knock at the door, no door bell ring, ignored giant sign on door asking them to leave package. No van in sight yet get an email saying unable to deliver with no reason why?! Go to front door within 30 secs of email #Amazon

[Faye Tunwell @FayeCopsey_]

@SpursStadium Can we bring bags into the stadium for NFL game this weekend? If it’s smaller than A4

[Faye Tunwell @FayeCopsey_]

@YourSSE This is outrageous! Nearly 2 weeks to respond and I phoned you in the interim, was told sorted and now I’m being hassled by letters demanding money & I’m not even a customer!! This is AWFUL SERVICE, taken nearly 6 months and you keep lying about sorting the issue!!! #boycottsse

[Faye Tunwell @FayeCopsey_]

Absolutely outraged with the service from SSE, months of issues and no explanation. Letter demanding money even though they are not my provider and open hours wrong on letter!! Worst customer service. Such a nightmare it’s unreal @SSE #boycott #badcustomerservice

[Faye Tunwell @FayeCopsey_]

@SSE You have time to tweet but not to reply to messages?!! Further example of how incompetent the company is. Been waiting for days for a response and your letter has different info on opening hours than your phone lines?!

[Faye Tunwell @FayeCopsey_]

Just used @Ocado for the first time! I was nervous as had been let down by other supermarkets before but Ocado made it so easier & put their money where their mouth is. Fab service from start to finish & FREE delivery is such a bonus! Will definitely be using them from now on!

[Faye Tunwell @FayeCopsey_]

@heidimontag 100%!! But at the same time.... people don’t NEED to voice their opinion just because they have one #bekind

[Faye Tunwell @FayeCopsey_]

@headmastersuk @headmastersuk I have received a priority booking email but my local salon is not listed?? Please help

[Faye Tunwell @FayeCopsey_]

@BootsHelp I was promised an email from your DM team today and it has not been received. Can you have your team confirm where they sent it to me please?

[Faye Tunwell @FayeCopsey_]

@BootsUK please can someone help with a missing order?! Having such trouble getting hold of you to discuss 😠 quick to take my money and slow to help!! #frustrating #bootsuk #customerservicefail

[Faye Tunwell @FayeCopsey_]

@RoyalMail please help - it says parcel delivered but it hasn’t been. Finding your website is sending me in circles. Please help sort this out for me

[Faye Tunwell @FayeCopsey_]

@BritishGas @BritishGasHelp why is it SO difficult to get hold of you? Website down, app faulty, phone lines closed, chat robot keeps cancelling itself, day 1 and AWFUL SERVICE. I need to speak with you ASAP #badcustomerservice #poorcustomerservice #britishgas

[Faye Tunwell @FayeCopsey_]

@BootsHelp Thanks!

[Faye Tunwell @FayeCopsey_]

@BootsUK are you opening photo printing services @ Tunbridge Wells?

[Faye Tunwell @FayeCopsey_]

@Specsavers please can someone help with with my online order?! No one is getting back to me on your website for weeks now. Quick to take money without sending me my product! #badcustomerservice #fail

[Faye Tunwell @FayeCopsey_]

#ThirteenReasonsWhy @dylanminnette