JB Martin

Tired of net 30 turning into net never? I help US contractors and trades get paid faster with automated past-due reminders.

[JB Martin @GameBeardHS]

Most contractors hate asking for money more than they hate late payers. So I automated the awkward part.

Follow if you're tired of chasing invoices.

[JB Martin @GameBeardHS]

Most overdue invoices aren't stuck because the client is dodging. They're stuck because follow-up only happens when you remember, and you're on a job site, not watching a calendar of due dates. That's not a discipline problem. It's a missing system.

[JB Martin @GameBeardHS]

@SanketDecodes The 9pm part is the tell. If follow-up depends on you working up the nerve, it happens late or not at all. Build the sequence once so it fires before and after the due date, then it stops being a decision. fwiw i'm building Nudge for this.

[JB Martin @GameBeardHS]

Not every client should get the same reminder sequence. A long-time sub on net 30 and a first-time homeowner on due-on-receipt need different follow-up. One blanket schedule pesters the good client and lets the slow one slide. Set reminders per invoice.

[JB Martin @GameBeardHS]

@DdonnaaPerezz Automatic is the right call. What matters is the ladder: a heads up before the due date, one after it, then a firm notice in your own words. Pile on more than that and clients learn to ignore you. fwiw i'm building Nudge to run that ladder for you.

[JB Martin @GameBeardHS]

Most overdue invoices aren't a client dodging you. Your email sat in an inbox they check once a week. A text lands where they already are. Email-only reminders follow up in the one place they aren't looking. Where do your clients actually see messages?

[JB Martin @GameBeardHS]

The invoice isn't the hard part. Asking for the money is. Sending it takes two minutes. Following up can feel like begging for money you already earned, so it slides to the bottom of the list. Which past due invoice have you been putting off?

[JB Martin @GameBeardHS]

@ava_hamlin The spreadsheet check is the real cost here. A sequence that stops the second an invoice is marked paid beats remembering to look, since a reminder after they've already paid is worse than none. fwiw i'm building Nudge for this.

[JB Martin @GameBeardHS]

@RyanPowellTX Automation only helps if it stops the moment the invoice is marked paid. Nothing worse than a reminder landing after the client already sent it. fwiw I'm building Nudge for exactly this, reminders that quit once the money comes in.

[JB Martin @GameBeardHS]

Reminders stop when the invoice is marked paid, but who's doing the marking. If it waits on you, the next text goes to a client who already paid. A self-mark-paid link puts the switch in the customer's hands instead. That's the piece I'm building into Nudge.

[JB Martin @GameBeardHS]

The most useful invoice reminder goes out before the due date, not after. Once it's late, every message starts to read like a chase and the client has already tuned it out. The pre-due text is the one that keeps the relationship easy. When does your first reminder go out?

[JB Martin @GameBeardHS]

@mattwiilsonn The reminder is only as good as the payment signal behind it. If marking someone paid doesn't kill the queue right then, the system is always a step behind reality.

[JB Martin @GameBeardHS]

QuickBooks Online has automatic invoice reminders. Email only, fewer stages, no text. So contractors supplement with a manual text anyway and land right back in the follow-up they were avoiding. How many reminders does your follow-up actually send?

[JB Martin @GameBeardHS]

If your clients are always late, look at your follow-up before you blame them. Plenty of overdue invoices sit because nobody sent the second reminder. That's a system gap, not a character flaw. I'm building Nudge to close that gap.

[JB Martin @GameBeardHS]

A final notice should sound like you on a firm day, not like a collections agency. Same words you'd use on the phone: the amount, the due date, what happens next. Escalate in your own voice and you keep the client, not just the invoice. What would yours say?

[JB Martin @GameBeardHS]

@angelmomoneys The trick is tone more than timing. A heads up before the due date reads as helpful. The same message after it reads as a chase. Front-load one early reminder and most clients never see a second.

[JB Martin @GameBeardHS]

Most contractors send invoice reminders by email and wonder why clients go quiet. An email buried in a cluttered inbox sits for weeks. A text gets opened the same day. When was the last time you ignored a text from a business you owed money to?

[JB Martin @GameBeardHS]

An electrician told me the worst part of chasing invoices isn't the time. It's that asking for money he earned makes him feel desperate. So the invoice sits unpaid and he swallows the stress. That dread is why I built Nudge to send the reminders for you.

[JB Martin @GameBeardHS]

Chaser starts at $259 a month for invoice reminders. That's more than many contractors' phone bills, and possibly more than the invoice they're chasing. Tools built for finance teams price out the sole operators who need them most.

[JB Martin @GameBeardHS]

InvoiceSherpa pitches itself as an A/R employee for $49 a month. Most contractors don't need an A/R employee. They need reminders that go out and stop when the invoice is paid. I built Nudge to do just that piece.

[JB Martin @GameBeardHS]

Nobody likes writing 'just checking in on this invoice' emails. You draft it, delete half because it sounds too aggressive, soften it, send it, and hear nothing back. A week later you do it again. How many unpaid invoices are sitting in your outbox right now?