@JoMaloneLondon I ordered an item on Friday 12th June and it’s been picked and sat in your warehouse since Saturday 13th. It’s for a present so late despatch is not helping. Called customer services this morning, told it would be despatched today and nothing! It’s still there
@RoyalJordanian@BuildToThrive@Royalclaimagent Hello
my booking (PNR: GURICJ, ticket 512‑2116128795) has been significantly changed, including an involuntary reroute of my return flight from Manchester to Heathrow. I am requesting a full refund to my original payment method under your disrupted‑travel policy.
@RoyalJordanian I sent an email two weeks ago requesting a refund as UK Foreign Office advises against travel to all of Jordan and my tour there has been cancelled due to this. I have had no response and today get an email changing my flight from Manchester to London????
I have just been contacted by someone saying they were from customer support called Charlie and asking me to download an app called Lemfi to make discounted payment. Sounded like a scam is it?what is going on?
@AIXDysonHelp I have just been contacted by someone saying they were from customer support called Charlie and asking me to download an app called Lemfi to make discounted payment. Sounded like a scam is it?what is going on?
@marksandspencer today I bought some mini nans from m and s food, Huddersfield and the expiry is 21/10/25. A month out of date! Obviously I should check the date but they shouldn’t have been out for purchase. Appalling. Ignored on DM.
@qatarairways trying to book a flight Manchester to KL 12-22/1/26. I have a blue light card which says 10% discount but nothing is being applied. I get the same price, £590, with or without the code. Can you help?
@HalifaxBank so I get my new phone, input the security number provided but the automated call ignores this, closes the call and tells me you’ll sent a password out in the post, taking 5-7 working days. Once again thanks for make life more difficult than it should be.
This a really poor response. I had reason to think my card wouldn’t work when abroad, it is 2025 after all. I will have to survive on handouts and change to a reliable bank when I get home.
@HalifaxBank according to your app I don’t have to tell you I’m abroad to be able to withdraw cash yet my card was declined several times. You need cash here and as it stands my Halifax account is useless. I have sent dm but I need urgent action
So your answer to my card not working IN PERU is to send me a new card!!! Are you serious. I’ve been with the Halifax for 25 years plus but will be changing when j get home…
I’ve done what you say and it says someone will contact me in 30 minutes, I hope they do because this is a ridiculous way to do business. It specifically says on the banking app that I don’t have to tell you I’m going abroad
@OctopusEnergy I’ve had one of your smart meters for 3 years!! It’s never worked! When are you going to do something about it? Your customer service is non existent! Stop pretending you’re different from the other energy companies because you are no better
@UKLabour@wesstreeting concessions re welfare cuts mean cheats robbing the system will keep on doing just that. Deserving cases deserve but there are plenty that steal from the system. The silent majority will pay this weakness through taxes, but it won’t go unnoticed
@TfL Thameslink Gatwick to SP terminated at East Croydon due to fatality on track. Immediately directed to train to Victoria and understanding underground staff allowing onward travel to Yorkshire without delay thank you.