George Mabey

Technical Support Engineer @

[George Mabey @Georgemabey]

@NorwichCityFC FYI it's not currently possible to purchase a new membership if you have an existing one from last season 😢

[George Mabey @Georgemabey]

@Orange__Fever @NorwichCityFC Thank you kind sir 🫡

[Lawrence Jones @lawrjones]

You can't sell an on-call product that only works some of the time.

That's why we've invested heavily in o11y, building a strategy that works for our org and weaving that into how we use our tools.

If you want to know how we did it @martyhambert has written a great post 🧵

[George Mabey @Georgemabey]

@evnsio 👀

[Pete Hamilton @peterejhamilton]

We’ve just launched @incident_io On-call and I couldn’t be more excited! 🎉

Our goal was “so good, you’ll break things on purpose” and we’ve poured our hearts and souls into this one.

I think it shows ❤️

[Lawrence Jones @lawrjones]

It's been an intense 9 months.

🚨 Alerts
🙅‍♂️ Routing
📅 Schedules
📟 Escalations
📱 Mobile app
🏰 Reliability
🚀 Launch

So much gone into this from the entire incident team and our design partners.

Can't believe it's finally released!

https://t.co/w2iPGj62Qk

[incident.io @incident_io]

🥳 We've been nominated by @hackernoon for the Best Startup of the Year award but need your help to take it home!

To place your vote, head over to the link below, type our name into the search box, and click vote! 🙏

https://t.co/o3oKfsusHq

[George Mabey @Georgemabey]

@lawrjones Beautiful 😍

[Rob Jeffries @RobJeffries]

@paddypower Penny Mordaunt is offside…

[George Mabey @Georgemabey]

@incident_io Inci's / Incies? (ink-ees / in-sees)

[George Mabey @Georgemabey]

@peterejhamilton When we were just NPS / CSI focussed we used Delighted (now owned by Qualtrics). It was super easy to build out but came with limited customisation and survey flow options. It's been a few years so they may have made improvements here. Happy to chat further! 2/2

[George Mabey @Georgemabey]

@peterejhamilton Hey Pete! We've had a pretty good experience with Qualtrics at GC. Highly customisable, solid API and also a lot of built in automation and workflow tools. It's more of a complete surveying tool rather than specifically NPS focussed, so might be a bit overkill at this stage 1/2

[George Mabey @Georgemabey]

@evnsio Series Rec: Andor, The Bear
Film Rec: The Menu
All on Disney plus

[George Mabey @Georgemabey]

Greatest of all time wins the greatest world cup final of all time

[George Mabey @Georgemabey]

@ZachLowy Courtois higher in est value than De Bruyne 🤔

[George Mabey @Georgemabey]

@Danielpeam @secretshirtco Best three kits in world football this season #indeliawetrust

[George Mabey @Georgemabey]

@hunktears @Danielpeam so true

[George Mabey @Georgemabey]

@incident_io incident.ipo?

[George Mabey @Georgemabey]

@BeardedGenius @Danielpeam