@Uber your driver just saw me waving at them and drove away while cancelling the booking. Woman on her own outside at midnight - how do I complain about a particular driver?
@cineworld hi, I was going to book a ticket for me & for my friend to see Fantastic Four. She has a Cineworld card but I can’t see a way for me to add the number so I can book her a ticket?
@easyJet I’ve been trying everything to cancel my booking for a flight tomorrow. Under manage booking I can only change when I take the flight (I don’t want to) or it says to apply for a government tax refund. But that doesn’t actually cancel my seat tomorrow. What should I do?
@LumoTravel morning, I just wondered if there’s a glitch in reserving seat preferences? I keep requesting forward facing but get a backwards facing seat? I’ve used Trainline & Lumo app but doesn’t seem to make a difference
@LNER morning, I have a seat reservation but the seat is facing backwards. I was going to move to a forward facing seat but it says “may be reserved later”. Can I amend this so I don’t lose this new seat?
@cineworld hi, my booking was cancelled last week by the cinema when it had to close due to a technical fault. I bought my ticket with a Tesco Clubcard voucher though, how will it be refunded?
@easyJet hi, I’m trying to add a hold bag to my booking but I only want to add it to my return flight, not both flights on the booking. I don’t seem to be able to do that?
@VodafoneUK hi, I’ve been trying to use the chat bot but it keeps crashing. Can I keep my mobile number if I cancel my contract then get a new Vodafone contract through a third party website?
@Accessorize hi, I bought this hair clip in Edinburgh airport 2 weeks ago but it just snapped when I went to put it in my hair. I didn’t keep the receipt because I was off on holiday. Is there a way of returning it for a refund without a receipt?