@BootsHelp I spend a lot of time on your website and unfortunately the user experience is terrible. I am now completely unable to access my saved items in my basket on top of the slow load speed. Can this be looked into?
@BootsUK I am still waiting for part of my order that you have charged me for that was ordered on 03/06. so far all I have received from a £74 order is a £3.50 suncream and a GWP. Where is the rest of it? No email or communication from you?
@BootsHelp I’m waiting for a parcel which according to the app has been despatched, but I’ve had no email or text from you. Can you let me know when I can expect it as I am going away today?
@BootsHelp Hi, I had a text saying my order was delayed due to volume of orders but it has medication in that I now need. Is there anyway I can get an update on the new expected delivery date? I have two orders I'm now waiting for
@Hermesparcels getting absolutely no where trying to work out how you’ve managed to deliver someone else’s parcel to me with my tracking number also attached to it, losing my parcel on the process. Tried to raise an incident and your customer service team don’t understand
@JSimpsonjourno Not to mention the inconsistent approach from mortgage lenders for those trying to sell properties or just remortgage. Despite not being a legal requirement for our building lenders are still asking for EWS1 forms, with some awarding mortgages and others not.
@FreemansOnline waiting for an order to arrive and was only told yesterday, the day it was due to be delivered that it’s delayed. When can I expect to receive it?
@kewgardens I'd booked four tickets for Christmas at Kew on Nov 26, however I will no longer be able to attend as my guests and I are from three different households. Do I just need to contact @seetickets directly?
@virginmedia we can’t get live tv through our TiVo and have tried turning it off and on again, unplugging and plugging everything back in and calling. Can’t actually speak to anyone and getting frustrated now. TV is showing a S101 code. Internet and freeview thankfully works
@santanderukhelp hi, I have a zero credit card with you, but no other accounts or cards. I’ve had a large amount of money refunded to my card from a cancelled holiday wand wondered whether it would be possible to retrieve those funds?
@GWRHelp I've been trying to book a ticket on your website and every time I try to move to the payment stage it tells me there's a problem with your site and that I need to try again.