Harvir Singh

[Harvir Singh @Harvz_08]

@DFS @DFSCare @DFSCare - I have now sent a response to customer care. Let’s hope they can be quick to resolve the matter as they are to reply to a complaint on twitter. I really do hope so after such bad interactions. Lost all faith in @DFS at the moment

[Harvir Singh @Harvz_08]

My pregnant wife has been waiting all morning for our sofa from @DFS only got her to call THEM and they tell her it’s been cancelled. No phone to explain NOTHING! Have ongoing problems with them.

@DFSCare poor customer service. Been waiting 6 days for regional manager to call

[Harvir Singh @Harvz_08]

Has anyone experienced poor customer service and false promises from @DFS (also DFS Slough) ??

[Harvir Singh @Harvz_08]

@DFS - made a complaint and was told regional manager was meant to call me within 72hrs and it’s been 6 days… what kind of customer service skills do @DFS managers/staff have? If any?

[Harvir Singh @Harvz_08]

@DFS worst furniture company to buy from. Ordered a sofa in Jan and it has not arrived on original delivery date May 2nd. Complained as I have a pregnant wife. They supplied me with a replacement sofa which was broken. Branch manager from
@DFS Slough has not phoned in 1 week!