@Ryanair our pram was destroyed yesterday. We did not get a PIR as we have a baby. I have made various complaints but all have been rejected as I don’t have the PIR. Your team are refusing to assist with the claim because we did not report at the airport. Please can you advise.
@easyJet making a real dog’s dinner of their system’s failing this evening. Replying saying it’ll be at a cost because we’re posting looking for help… laughable. What’s going on?
@Hermesparcels your digital assistant is useless and your phone lines only direct you back to that. How do I speak to a person or find out where the parcel is? The tracker hasn’t updated for days. Do you have a customer service team? I hate when companies send via Hermes…. 🤦🏼♀️
@Qantas 2/2 I was relieved to hear that I was getting my refund after so long and now you’ve gone radio silent and I’m not so relieved anymore. What’s going on? Can you get back to me please. I’ve e-mailed and phoned and complained so many times now. It’s Ridiculous!
@Qantas yet again promised a refund and nothing from you after 6 months. I’ve been waiting 2-5 hours on hold just to get cut off. I can’t reach anyone and I just want my money back! Shocking customer service! The holiday was cancelled in March 2020 and refund promised in Jan…1/2